Christmas Customer Assistant - Cafe - Carmarthen

Marks and Spencer; Carmarthen; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Carmarthen is seeking café team members for the busy M&S Café to deliver warm, five-star service. You will work in a fast-paced environment, using digital tools to take and fulfil orders quickly while keeping standards high and the queue moving smoothly.

If you thrive under pressure and enjoy teamwork, join us and help customers refresh during peak times, with flexibility across Sundays, Tuesdays, Thursdays, and Saturdays.

Qualifications

• Hands-on, high-pressure café environment.
• Brand ambassador delivering five-star service.
• Digital confidence to use ordering tools.
• Maintain impeccable food safety standards.
• Strong teamwork and flexibility.

Responsibilities

• Take and fulfil orders quickly using café tools.
• Provide warm, five-star service during peak periods.
• Support colleagues to keep the café running smoothly.
• Maintain food safety and cleanliness throughout service.

Skills

Customer service

Calm under pressure

Digital tools

Teamwork

Job description

Saturday 07.00-11.00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

• Sunday 08.00-12.00
• Tuesday 10.00-14.00
• Thursday 10.00-14.00
• Saturday 07.00-11.00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas