Christmas Customer Assistant - Café - Kidderminster

Marks & Spencer Plc; Larkhill; Presencial; GBP 12 000 - 17 000; Tempo parcial

Resumo da oferta

Marks & Spencer Plc in the UK is looking for a hands-on Café team member to join the M&S Café in-store. The role demands the ability to work at pace, stay calm under pressure, and deliver warm, five-star service. You’ll use digital tools to take and fulfil orders quickly while maintaining strict food safety standards.

The job emphasizes teamwork, high performance, and the need to adapt to peak periods. Flexibility is essential, with shift patterns including Sunday and other days, and potential

Qualificações

• Digitally confident and able to use ordering tools.
• Strong customer service mindset and ability to work under pressure.
• Team player with a can-do attitude.

Responsabilidades

• Be a brand ambassador for M&S Café, delivering warm, five-star service.
• Take and fulfil orders quickly using store tools to keep customers moving.
• Maintain impeccable food safety standards and manage queues efficiently.
• Support colleagues and contribute to a high-performance culture during peak times.
• Demonstrate agility and flexibility, adapting to store needs as required.

Conhecimentos

Digital confidence

Descrição da oferta de emprego

Work Pattern
Sunday 11:00-15:00
Tuesday 11:00-15:00
Wednesday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas