Christmas Customer Assistant - Cafe - Carmarthen

Marks & Spencer Plc; Carmarthen; On-site; GBP 9,000 - 13,000; Part time

Job summary

Marks & Spencer Plc in Carmarthen is looking for café team members to join our busy M&S Café. This is a hands-on, high-pressure role where you deliver five-star service and recommend great food and drinks.

You will work set shifts including Sundays and weekday blocks, be digitally confident to use ordering tools, and maintain food safety standards to keep the café running smoothly during peak times. Flexibility and teamwork are essential, with potential to work up to full-time hours during busy

Qualifications

• Being digitally confident is essential.
• Teamwork matters.
• Flexibility is vital.

Responsibilities

• You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Job description

Work Pattern

• Sunday 08.00-12.00
• Tuesday 10.00-14.00
• Thursday 10.00-14.00
• Saturday 07.00-11.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?