Christmas Customer Advisor

Boots; Carlisle; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading pharmacy and retail chain in Carlisle is seeking a Christmas Customer Advisor. In this role, you will assist customers and ensure smooth store operations during the busy festive period. Ideal candidates will excel in communication, teamwork, and customer service. Comprehensive training and support will be provided. This position offers generous employee discounts and access to counseling services.

Benefits

Generous employee discounts

Access to free counseling and support

Qualifications

• Ability to excel in a varied environment, working at pace.
• Effective communication and listening skills.
• Enjoy working collaboratively as part of a team.
• Ability to enhance customer interactions through attention to detail.

Responsibilities

• Assist customers with product inquiries and service.
• Ensure a smooth operation of the store during the busy season.
• Collaborate with team members to maintain store presentation.
• Support daily operational activities in the store.

Skills

Effective communication

Team collaboration

Customer service orientation

Ability to work at pace

Job description

Job Description

Christmas Customer Advisor

Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.

You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

• Help our customers: whether that's answering questions and giving great advice on our fantastic gifts, showing where a product is or simply offering a basket.
• Help our stores run smoothly: working with us at Christmas is a great experience and there is always lots to do, so it's important we make sure it goes smoothly. This could be ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms.
• Work with other members in the team to ensure that the store is always presentable and provide a store everyone can be proud of.
• Work as a team to solve any issues quickly and support the store's daily operational activities

What you'll need to have

Full training is provided, but these are the essential skills or experience needed to succeed in this role:

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working collaboratively as part of a team.
• Know that the little things make the biggest difference for customer interactions.
• Be a proud brand ambassador for Boots and help our customers find the best products for them.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria:

• Experience providing customer care and delivering great customer service.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, we will be in contact with you to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.