Charity Shop Manager - Lead Sales & Community Impact

Sue Ryder Care; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading charity retailer in the UK seeks a Shop Manager for its Reading location. In this role, you'll drive sales, manage a large team of volunteers, and ensure excellent customer service. The ideal candidate will have retail experience, strong leadership skills, and a positive attitude. Join us in making a difference in the community while enjoying a competitive benefits package including generous holiday allowance and staff discounts.

Benefits

27 days holiday rising to 33 with length of service

Company pension scheme

Staff discount with thousands of retailers

Qualifications

• Experience in retail management, preferably in a charity setting.
• Ability to lead and motivate a team of volunteers.
• Positive attitude and excellent communication skills.

Responsibilities

• Drive business and achieve sales targets as Shop Manager.
• Lead team to deliver excellent customer service.
• Manage stock processes and merchandising standards.

Skills

Customer Service Experience

People management experience

KPI and target experience

Strong IT skills

Organisational Skills

Lone working experience

Job description

A leading charity retailer in the UK seeks a Shop Manager for its Reading location. In this role, you'll drive sales, manage a large team of volunteers, and ensure excellent customer service. The ideal candidate will have retail experience, strong leadership skills, and a positive attitude. Join us in making a difference in the community while enjoying a competitive benefits package including generous holiday allowance and staff discounts.