Chapter Lead - Corporate (People Hub, Finance and Corporate)

The Riverside Group Limited; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading housing association in Liverpool is seeking a Digital Products Lead to oversee Oracle HCM and ERP systems within their corporate domain. You will manage the DevOps squad, ensuring strategic alignment with business goals while leveraging emerging technologies. The ideal candidate will have significant expertise in Oracle products, strong team development skills, and experience with agile methodologies. This role offers competitive pay and a commitment to personal development, flexible working options, along with various benefits.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in your learning and personal development

A wide range of benefits

Qualifications

• 5+ years of experience in Oracle products, particularly HCM and ERP.
• Proven experience in developing high-performing teams.
• Knowledge of data migration, integration, and testing strategies.

Responsibilities

• Oversee Digital Products in the Corporate domain.
• Manage and develop the DevOps squad across the corporate domain.
• Approve testing activities and ensure QA standards are met.

Skills

Oracle experience in HCM, Finance and EPM

Experience of developing high-performing teams

Knowledge of Waterfall, Agile and DevOps

Proven Oracle Cloud knowledge

Experience managing tier 1 ERP systems

Education

Bachelor’s Degree or equivalent

Job description

Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles. The value it delivers relies on maintaining a cadence, so the role holder will ensure that all members of their DevOps Chapter work well together to deliver that value. Reporting directly to the Head of Digital Products, you will own and be accountable for all Digital Products in the Corporate domain, including Oracle HCM and Oracle ERP, and keep on top of emerging trends and technologies, leveraging all technologies to add most value to the group through a DevOps‑focused environment.

Responsibilities

• Maintain expertise in emerging technologies and trends, particularly around Oracle HCM and ERP / EPM
• Ensure strategic alignment of the Digital Products within the Corporate Domain with the Corporate Plan and the Digital and Technology strategy
• Be accountable for the strategy and roadmap for Digital Products within the Corporate domain, leveraging technologies and methodologies to enable relevant business plans
• Develop the DevOps squad across the corporate domain, ensuring functional and technical support within Digital and Technology, and develop appropriate business operating models in collaboration with CIO functions and each customer area
• Develop, lead and manage a high‑performing, cost effective and scalable provision of internal and external resources to meet business demands and realise value across Digital Products in the Corporate domain
• Be proactive in understanding and leveraging broader product, cyber and infrastructure technologies and methodologies
• Influence key decisions at a senior level including capital spend for large future technology investments made by the Group, ensuring technical information is successfully presented and understood by non‑technical audiences, including Executive Directors
• Be accountable for Service performance and change delivery across Digital Products within the Corporate domain
• Be accountable for the planning and provision of Oracle environments for all support, enhancement and change activities, managed through the Oracle console
• Approve order of magnitude estimates of both cost and resource at Discovery phase, based on high‑level scope and requirements, and support project teams in refining those estimates through subsequent phases of the delivery methodology
• Approve non‑functional requirements and be accountable for reporting of progress, risks and issues across all design, development, test, deployment and warranty phases
• Approve technical design reviews and be accountable for all configuration and customisation, ensuring it follows Oracle and wider industry best practice, and ensuring they are designed, developed, tested, deployed and maintained to meet requirements
• Demonstrate expertise in advanced programming concepts across PL/SQL and Java technologies
• Be accountable for configuration and customisation in line with Oracle best practices across technologies and methodologies
• Approve testing activities as product owner, ensuring QA standards are met across performance and volume testing, systems integration testing and user acceptance testing
• Manage key risks and issues across assigned modules and business areas, establishing risk mitigation or acceptance by accountable stakeholders
• Provide service and support including service requests, incidents, problem and change, proactively managing performance, availability and resilience
• Be accountable for the quarterly releases, identifying any technology or methodology changes that will impact product or business, and champion the approval, prioritisation and adoption of enhancements
• Be accountable for the relationship with Oracle as a vendor through proactive relationships with service, account management and customer success teams, and manage Oracle partners and System Integrators across development and support activities
• Be accountable for the Audit and compliance of the system, ensuring Oracle good practice is met in accordance with the Group's policy, procedures and principles across logical access and change management
• Be accountable for all information security, including data protection, for all Corporate Products, in accordance with the Group's policy, procedures and statutory requirements
• Respond flexibly to any necessary changes in work priorities, undertake other duties when required and participate in an on‑call rota if required

Qualifications & Experience

• Oracle experience in HCM, Finance and EPM along with knowledge of data migration, integration, test and release strategies in relation to Oracle
• Experience of developing high‑performing teams
• Broad knowledge of technologies and methodologies across Digital Products, Cyber and Infrastructure
• Experience of managing tier 1 ERP systems such as Oracle
• Relevant IT qualifications, equivalent to a Bachelor’s Degree or above
• Knowledge of Waterfall, Agile and DevOps approaches and methodologies
• Knowledge of Service methodologies and approaches
• Proven Oracle Cloud knowledge across HCM, Financials or EPM
• Knowledge of data migration, integration, test and release strategies in relation to Oracle
• Knowledge of the Oracle Cloud quarterly release cycle and key activities
• Proven experience of working with Oracle as a vendor, and with an implementation partner

Desirable

• Completion of at least two full Oracle Cloud HCM or Financials implementations
• Oracle Fusion HCM or Financials certification
• Experience supporting HR functions in Oracle HCM across a medium to large‑scale Oracle Cloud implementations, including key HR concepts, functional guidance and technical build for at least three of HCM, Payroll, Absence, Expenses, Learning, Performance, Recruitment
• Experience supporting accounting functions in Oracle ERP across a medium to large‑scale Oracle Cloud implementations, including key Financial concepts, functional guidance and technical build for at least three of GL, Payables, Receivables, Purchasing, Procurement, Expenses, Asset, Collections, and Cash Management
• Experience of developing Oracle OTBI dashboards and reports
• Experience with Oracle Cloud Data Conversion
• Experience with Oracle Analytics Cloud
• Experience of Oracle Cloud delivered Web Services (SOAP & REST)
• Experience with Oracle Identity Manager, MS Active Directory, and Identity Propagation
• Experience with Oracle Cloud SaaS Security

About One Housing Group

One Housing Group is a part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Benefits

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion

Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.