Change Management & Communications Consultant

WM Reply; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading technology firm in Manchester seeks a Change Management and Communications Consultant. This hybrid role focuses on successful adoption of Microsoft 365, requiring strong communication skills and experience in change management. Candidates should have a 2:1 degree in IT, Business, or related field. Benefits include health insurance and flexible hours.

Benefits

Health insurance

Pension match up to 5%

Flexible working hours

Qualifications

• Experience working on technology-led change and adoption projects.
• Ability to design and deliver change and adoption campaigns.
• Experience in communication, analytics, and management.

Responsibilities

• Work with clients to ensure successful adoption of Modern Workplace technology.
• Analyze, design, and develop change, communication, and training plans.
• Deliver communications and training and manage key stakeholders.

Skills

Experience helping people make the most of their technology

Fantastic interpersonal and communications skills

Ability to write clear communication and presentations

Knowledge of Microsoft 365

Understanding of Change Management methodologies

Education

2:1 degree in IT, Business, Marketing or Creative discipline

Job description

Overview

Job Title: Change Management and Communications Consultant

Location: Hybrid working – Based in Manchester with flexibility to work remotely

WM Reply is the Reply Group company specialising in improving employees day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who are famous for their imagination, delivery, passion for technology and most importantly, their pride in delivery.

Responsibilities

• Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365.
• Analysis, design, and development of change, communications, and training plans.
• Hands-on delivery of communications and training.
• Management of key stakeholders.

Qualifications / What’s needed

• Experience helping people make the most of their technology.
• The ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns.
• Fantastic interpersonal and communications skills – a real people person.
• Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal.
• An understanding of Change Management methodologies such as ADKAR would be amazing.
• A 2:1 degree in an IT, Business, Marketing or Creative discipline.

Why WM Reply

• In our annual employee survey employees rated their overall satisfaction at a 6.4/7 on average. Our people are our most valued asset so keeping them happy is a priority. We promote from within as default, support people when the times are hard and celebrate hard when times are good.
• Innovation is treasured and celebrated. With experts across the full stack of Microsoft technology there’s always something to learn or new to try out.
• We are social by design – with hybrid working enabled across all our roles you can expect plenty of working from home but enjoy regular visits to spend time with your delightful colleagues.
• We’re very proud of the diversity at WM Reply. For example, 40% of our staff are female which is double the industry standard. Representation goes from junior roles all the way to the top including our CEO and Founder. We are always interested to hear from candidates from different walks of life. Hear what our staff have to say about diversity and inclusion.

Check out this video to get a better idea of our company culture!

Benefits

If you’re successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.