Change Lead

Pertemps Thames Water; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading water management company is seeking a Change Lead to drive transformation within their Strategic Operations and Transformation team. This role involves leading change management strategies, ensuring teams adopt new systems, and maintaining strong relationships across internal and external stakeholders. Candidates should possess significant change management experience, excellent communication skills, and prior line management experience. The position offers a competitive salary package and comes with various employee benefits like annual leave and private health care.

Benefits

Competitive salary

Annual Leave – 26 days holiday per year

Car Allowance

Annual Bonus

Generous Pension Scheme

Private Medical Health Care

Variety of health and wellbeing benefits

Qualifications

• Significant experience in planning and implementation of change strategies.
• Ability to influence stakeholders from senior management to end users.
• Experience managing teams and budgets.

Responsibilities

• Shape and deliver change management strategies.
• Lead change impact assessment for projects.
• Design and manage key change management deliverables.
• Maintain strong relationships with teams for alignment on goals.

Skills

Change management strategies

Stakeholder communication

Line management

Budget management

Supplier management

Education

Project/business improvement-related qualification like Prince2

Job description

Are you passionate about driving real change and helping teams embrace new ways of working? Join Thames Water’s Strategic Operations and Transformation team as a Change Lead, where you’ll play a pivotal role in delivering critical transformation across our core operational divisions. As we embark on significant digitally enabled change, we’re looking for someone who can inspire buy‑in, adoption, and enthusiasm for new systems—making change stick for the long term.

What you’ll be doing as a Change Lead

As a Change Lead, you’ll be responsible for shaping and delivering change management strategies that enable our colleagues to embrace, adopt and use the new systems and processes.

• Own and lead the change impact assessment for the projects and programmes under your remit
• Design, deploy and manage key change management deliverables such as the change plan, training needs assessment, communications plan and change readiness assessment
• Identify and collaborate with Business Change Analysts and Champions within each business area, building a strong internal network for change.
• Build and maintain strong relationships with external and internal teams to ensure alignment on goals
• Work closely with the change areas to make sure we map out the change impact and dependencies
• Manage a team of Change Analysts, providing coaching and development to ensure effective delivery
• Manage change to scope, time and budget within agreed tolerances or elevate changes accordingly

Base location : Hybrid / Reading, with occasional travel across the Thames Water sites

Working pattern

Monday to Friday, 36 hours per week

What you should bring to the role

• Significant experience in planning, development and implementation of change strategies
• Excellent communication with ability to influence a wide range of stakeholders from senior management to end users
• Line management experience and management of teams
• Experience in budget management and forecasting.
• Management of suppliers across the entire delivery life cycle.

Customer‑centric delivery experience

Ability to work effectively with external and internal teams / projects, building strong relationships, and fostering teamwork are essential for successful change initiatives

• Be a strategic thinker with the ability to see the big picture, anticipate challenges, and develop long‑term plans.
• Project / business improvement‑related qualification like Prince2, Lean Competency System 1c or equivalent.
• Experience of delivering change using a structured change delivery approach, e.g. Prosci’s ADKAR model.

What’s in it for you?

• Competitive salary from £61,010 per annum, depending on experience.
• Annual Leave – 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
• Car Allowance.
• Annual Bonus.
• Generous Pension Scheme through AON.
• Private Medical Health Care.
• Access to a wide range of benefits for your health, wellbeing, and finances—including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.