Change Deployment Manager

Royal Mail Group; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading delivery services company in the UK seeks a Change Deployment Manager to drive transformation in delivery operations. This pivotal role involves leading revisions, collaborating with stakeholders, and ensuring change is effectively embedded. Required skills include project management, analytical ability, and experience in delivery operations. The ideal candidate thrives in fast-paced environments and possesses strong communication skills. Competitive salary, benefits, and a hybrid work model are offered.

Benefits

10% annual bonus potential

25 days annual leave

Company pension scheme

Family friendly support

Wellbeing services available

Discounts on groceries and household bills

Responsibilities

• Lead and deliver medium-sized unit revisions using tools like GeoRoute and Duty Manager.
• Ensure alignment with national agreements during larger revisions.
• Collaborate with stakeholders for effective change embedding.
• Monitor project milestones and manage associated risks.
• Engage stakeholders to ensure operational readiness.
• Conduct post-implementation reviews.

Skills

Delivery Operations supply chain management

Strong project management

Analytical skills

Stakeholder engagement

Logistical operations understanding

Microsoft Excel

Microsoft PowerPoint

Data analysis platforms

Job description

Job reference 333097

Change Deployment Manager

From £34,955, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Fixed Term for 6 months, Full time

Regional role covering Cumbria OPL area

Are you passionate about leading change and want to make a real impact on the future of delivery operations? We’re looking for a Change Deployment Manager to join our Operations Transformation Deployment Team. This is a pivotal role in one of the most ambitious transformations in Royal Mail’s history, as we shift from a letter-led to a parcel-led business model.

About the Role

Reporting to the Senior Change Deployment Manager, you’ll be responsible for deploying transformational change across delivery units. Whether leading revisions or supporting commercial projects, you’ll ensure high-quality, sustainable change that delivers measurable benefits. You’ll work closely with operational managers and union representatives to ensure readiness, engagement, and successful implementation.

Key Responsibilities

• Lead and deliver small to medium-sized unit revisions using tools like GeoRoute and Duty Manager.
• Support larger revisions and commercial projects, ensuring alignment with national agreements.
• Collaborate with stakeholders to plan, communicate, and embed change effectively.
• Monitor progress, manage risks, and report on delivery against project milestones.
• Ensure operational readiness through data validation, stakeholder engagement, and training.
• Complete post-implementation reviews and handovers to business-as-usual teams.

About You

You’re a confident communicator and experienced change agent with an understanding of logistical operations. You thrive in a fast-paced environment and are skilled at influencing, coaching, and managing multiple priorities.

What You’ll Bring

• Experience in Delivery Operations supply chain management, logistics, field services, or similar environments.
• Strong project management, problem solving, analytical, and stakeholder engagement skills.
• Proven ability to lead and support organisational change, ideally in unionized settings.
• Solid IT skills, including proficiency in Microsoft Excel, PowerPoint, and other Microsoft 365 tools.
• Familiarity with data analysis platforms (e.g., QlikView or similar) is a plus.
• Knowledge of project or change management methodologies (APM PFQ or Prosci certification desirable).

Ideally the successful candidate will be based in the Cumbria area as the role will require travel to various locations in the area.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24 / 7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
• Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on 15th and 16th of January at Manchester Mail Centre.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

EEO Statements

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses / partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses / partners.

For more information on Royal Mail Group and our values please click here : https : / / www.internationaldistributionsservices.com / en / about-us /

Closing Date : 6th January. Please note, this advert may close early if the appropriate number of applications has been reached.

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