Centre Manager (Technical) - Formby

Halfords Group PLC; Liverpool City Region; On-site; GBP 38,000; Full time

Job summary

A leading automotive service provider in the Liverpool area is seeking a Centre Manager to lead their team in delivering a top-notch customer journey and achieving impressive business performance. The ideal candidate will possess strong leadership capabilities and experience in the automotive industry, specifically in managing customer satisfaction and operational KPIs. This full-time position offers a competitive salary of £38,000 per annum, plus an average uncapped bonus of £10,800. Join a company committed to growth and career development, with excellent progression pathways.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills and 25% off Halfords products

Discounts on groceries, shopping, and restaurants

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike

Financial planning support via Wagestream

Health Cash Plan for wellbeing services

Pension Scheme & Life Assurance

Qualifications

• Experience in leadership roles in the automotive sector or similar.
• Track record of high customer satisfaction in previous roles.
• Ability to provide motivational training to team members.

Responsibilities

• Lead a team to achieve business performance and customer satisfaction.
• Drive sales and ensure compliance with health and safety standards.
• Utilize team management skills for effective coaching and development.

Skills

Fantastic leadership and team management skills within the automotive or similar industry

Experience delivering high customer satisfaction and displaying effective management

Engaging and motivational, coaching-based approach to team development

Experience of meeting compliance standards across Health and Safety

Experienced with high sales turnover and managing KPI’s

Excellent communication skills, verbally and written

IT Proficient, with the willingness to learn in-house systems

Good time management

A current valid driving licence

Job description

Apply now Job no: 562543
Work type: Full time
Site: Formby
Categories: Autocentre Management
Location: Merseyside
Salary: £38,000 per annum + bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £10,800 per year (with potential to earn more)

• 5 days a week

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family.We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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