Centre Booking & Customer Admin Specialist

Hampshire County Council; Eastleigh; On-site; GBP 25,000 - 27,000; Full time

Job summary

A local authority in the UK is seeking a Centre Support Administrator for the Calshot Activities Centre. This role is vital in managing group bookings and ensuring a smooth customer experience. Responsibilities include customer service, administration, and financial tasks that support the Centre’s income and performance targets. Ideal candidates will have strong administrative and customer service experience, excellent communication skills, and proficiency in relevant systems. The position offers a competitive salary and flexible working conditions, making it a rewarding opportunity.

Benefits

Competitive salary

Flexible working environment

Development programs and training

Qualifications

• Proven experience in administration and customer service roles.
• Strong verbal and written communication abilities.
• Experience in using Microsoft Office and booking systems.

Responsibilities

• Manage group bookings and customer communications efficiently.
• Ensure timely payments and accurate record-keeping.
• Support the Centre's commercial performance and income generation.

Skills

Strong administrative experience

Customer service experience

Excellent communication skills

Interpersonal skills

Proficiency in Microsoft Office

Booking systems experience

Ability to manage multiple tasks

Proactive approach

Job description

A local authority in the UK is seeking a Centre Support Administrator for the Calshot Activities Centre. This role is vital in managing group bookings and ensuring a smooth customer experience. Responsibilities include customer service, administration, and financial tasks that support the Centre’s income and performance targets. Ideal candidates will have strong administrative and customer service experience, excellent communication skills, and proficiency in relevant systems. The position offers a competitive salary and flexible working conditions, making it a rewarding opportunity.