CCTV Service Engineer

Marble Talent Group Ltd; Wednesbury; On-site; GBP 32,000 - 38,000; Full time

Job summary

A family-run CCTV specialist based in the West Midlands is seeking an experienced CCTV Service Engineer to join their team. This role involves servicing and maintaining CCTV and Access Control systems across the UK, requiring at least 5 years of experience. The position offers a competitive salary starting at £35,000, along with benefits such as a company van, phone, and 28 days holiday. The role demands excellent communication skills and the ability to work independently.

Benefits

Company van, phone, and laptop

28 days holiday (including bank holidays)

Paid overtime and travel time

Training and development opportunities

Qualifications

• Minimum 5 years' experience servicing and fault-finding CCTV systems.
• Full UK driving licence held for at least 2 years.
• Comfortable working at height and performing manual tasks.

Responsibilities

• Servicing, fault-finding, and maintaining CCTV and Door Access Control systems.
• Responding to service calls for existing customers.
• Completing service reports and job documentation.

Skills

Strong diagnostic and problem-solving skills

Excellent communication and customer service skills

Basic computer skills

Job description

Our client is a long‑established, family‑run CCTV specialist with over 30 years' experience in the industry. Based in the West Midlands, they provide nationwide CCTV and Access Control service, maintenance, and support to a wide range of clients.

Due to continued growth, our client is seeking an experienced and reliable CCTV Service Engineer to join their team.

The Role

• Servicing, fault‑finding, and maintaining CCTV and Door Access Control systems across the UK
• Responding to service calls for existing customers
• Working independently and as part of a team
• Completing service reports and job documentation
• Providing a professional, customer‑focused service
• Following all Health & Safety proceduresйте
• Occasional overnight stays (accommodation and allowance provided)
• Overtime and travel time paid
• No weekend work or 24‑hour call‑outs

Working Hours

Monday to Friday, 40 hours per week (8:00am - 5:00pm, flexibility required).

Package

• Salary from £35,000 per year (dependent on experience)
• Company van, phone, and laptop
• 28 days holiday (including bank holidays)
• Paid overtime and travel time
• Full uniform and PPE provided
• Training, development opportunities, and company events

Requirements

• Minimum 5 years' experience servicing and fault‑finding CCTV systems (Access Control beneficial)
• Strong diagnostic and problem‑solving skills
• Full UK driving licence (held for at least 2 years)
• Comfortable working at height and performing manual tasks
• Basic computer skills
• DBS checked or willing to undergo a check
• Excellent communication and customer service skillsenoid