CCTV Security Investigator

DPD Group UK; Sandwell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Sandwell is seeking a CCTV Security Investigator to join their Central Monitoring Team. In this full-time role, you will be responsible for monitoring CCTV, conducting investigations, and ensuring compliance with security processes. Candidates should possess extensive experience with CCTV systems, strong time management, and communication skills. Key perks include a competitive salary, health benefits, and career development opportunities.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Free onsite car parking

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Extensive knowledge and experience of operating CCTV systems.
• Ability to conduct investigations to identify theft and fraud.
• Experience in producing evidential reports for police investigations.

Responsibilities

• Monitor CCTV to support loss reduction.
• Prepare evidential packs for prosecution cases.
• Conduct compliance reviews related to security processes.

Skills

CCTV system operation

Time management

Communication skills

Interpersonal skills

Teamwork

Education

SIA CCTV Operators Licence

Job description

Our National Security Manager is recruiting for experienced and dynamic CCTV Security Investigators to join and strengthen their highly experienced Central Monitoring Team based in Smethwick.

Effective security plays a vital role within the DPD UK Operation given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.

As our CCTV Security Investigator your role will be varied in nature and it will cover 4 main areas of responsibility including;

Investigation

• Monitor CCTV in order to support the reduction in losses and enforce preventative measures
• Review CCTV for high value or notable items escalated as lost within the network that would have a significant impact upon the business if not recovered
• Report CCTV findings to the relevant Regional Security Manager in a structured and documented manner
• To provide evidential packs suitable for prosecution cases in conjunction with the Regional Security Managers and police
• Produce witness statements exhibits and CCTV downloads to support the prosecution of offenders
• To attend Court where necessary and provide witness testimony with regards to CCTV evidence

Compliance

• Escalate to the necessary managers any poor processes identified during CCTV reviews
• Monitor and review security searches (person/vehicle) conducted by depot staff compiling summary reports for management scrutiny of compliance
• Support Quality Audit Managers and Regional Security Managers in instigating and reviewing operational and security process compliance
• Provide footage to assist training in support of security transport and health and safety

Risk and Alarm Monitoring

• Report security incidents or suspicious behaviour and elevate to the relevant Regional Security Manager
• Monitor and respond to intruder alarms during periods of depot lockdown.
• Monitor and respond to access control alarms and unauthorised access events providing information to the Regional Security Manager and reporting on non-compliance
• Review depot lockdown processes on CCTV ensuring that the agreed procedures are followed correctly
• Consolidate and monitor potential areas of risk preparing reports to justify change.

Network Support

• Assist with the planning of new depot CCTV installation highlighting lessons learnt and the shortfalls of the existing system
• Identify trends understand analytical products and report the same to management

Qualifications

About You

We would expect you to have extensive knowledge and experience of operating CCTV systems. You will be able to work on your own initiative to conduct CCTV operations and investigations to identify those involved in theft fraud and non-compliance. You must also have experience of producing evidential reports witnesses statements and exhibits to support police investigations. We would also expect:

• Excellent time management skills
• Excellent communication skills both oral and written
• Possess good interpersonal skills
• Be a good team player and have a flexible approach to work
• Prepare management information for presentations and dissemination
• Previous knowledge or experience of the logistics or parcel delivery industry (preferred)
• Be a good team player and demonstrate the core values of DPD DNA Passion Respect Honesty Flexibility Caring and Accountability

A good knowledge of Criminal Law and Employment Law including evidential standards required for prosecutions and GDPR would be advantageous as would a valid SIA CCTV Operators Licence.

Additional Information

We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

Remote Work

No

Employment Type

Full-time

Key Skills

Anti Money Laundering, Counselling, Finance and Accounts, Android, C, Compensation

Department / Functional Area

Security

Vacancy: 1