CCTV & Security Control Room Operator

Mitie Cleaning & Hygiene Services; Swindon; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Virtual GP on hand for you and members

Salary Finance scheme

Flexible benefits platform - Choices

MiDeals platform - discounts

Life cover

Save-as-you-earn

Mitie Matching Share Plan

Mitie Stars recognition

Training and development avenues

Job summary

Mitie Cleaning & Hygiene Services in Swindon is seeking a Control Room Operator to join our security team. You will monitor CCTV, intruder and fire alarm panels, support daily operations, and ensure incidents are recorded accurately to outline identified risks.

The ideal candidate will hold a valid CCTV Licence and have a minimum of five years of verifiable education or work history with references, with a strong focus on customer service and safety.

Qualifications

• Must have a valid CCTV Licence.
• Experience in control room or security roles preferred.
• Knowledge of health and safety for private security operations.

Responsibilities

• Monitor CCTV, intruder and fire alarm panels on a daily basis.
• Assist with daily operational requirements and incident recording.
• Escalate and report Health and Safety concerns; respond to emergencies; produce accurate reports.

Skills

CCTV operations

Security procedures

Emergency response

Incident reporting

Customer service

Education

5-year verifiable education or work history

Tools

CCTV System

Intruder alarm panels

Fire alarm panels

Job description

Mitie Cleaning & Hygiene Services in Swindon is seeking a Control Room Operator to join our security team. You will monitor CCTV, intruder and fire alarm panels, support daily operations, and ensure incidents are recorded accurately to outline identified risks.

The ideal candidate will hold a valid CCTV Licence and have a minimum of five years of verifiable education or work history with references, with a strong focus on customer service and safety.