Category Manager - Telecoms/Services/Hardware/Software

Mitie; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the UK is looking for an experienced IT Category Manager. In this role, you will lead procurement for IT and technology, developing strategies and managing supplier relationships to drive cost savings. The ideal candidate has at least 7 years of procurement experience, excellent negotiation skills, and proficiency in Microsoft Office. Join us to build better places and support thriving communities.

Qualifications

• At least 7 years' procurement experience in Telecoms, Service, Hardware, or Software.
• Proven category management background and negotiation skills.
• Experience in fast-paced, multi-site environments.

Responsibilities

• Develop category plans and savings initiatives.
• Manage contract renewals and supplier database.
• Lead Supplier Management Programme.

Skills

Category management

Negotiation skills

Communication skills

Supplier management

Cost reduction strategies

Education

Degree level education or equivalent

Tools

Microsoft Office

P2P systems

Job description

Overview

IT Category Manager

Join Us in Building Better Places and Thriving Communities

We're hiring an IT Category Manager to lead procurement for IT and Technology spend. Reporting to the Category Lead, you will develop and execute category strategies, manage supplier relationships, and deliver cost savings aligned with business goals.

Key Responsibilities

• Develop, agree, and implement category plans and savings initiatives.
• Identify and deliver cost reductions and volume-based discounts.
• Manage contract renewals and maintain the supplier database.
• Lead the Supplier Management Programme, ensuring timely reporting and supplier performance monitoring.
• Support the deployment of the Coupa P2P system and drive continuous improvement.

Outcomes

• Achieve annual savings and cost efficiencies.
• Maintain a KPI-driven, well-managed supply chain.
• Build strong internal and external stakeholder relationships.
• Establish Mitie as a trusted partner, unlocking joint value with key suppliers.
• Be recognised as the Procurement Subject Matter Expert and ‘go-to' resource.

What You Bring

• Degree level education or equivalent professional experience.
• At least 7 years' procurement experience in Telecoms, Service, Hardware, or Software categories.
• Proven category management and negotiation skills.
• Excellent communication skills, both written and verbal.
• Experience working in fast-paced, multi-site environments.
• Proficiency in Microsoft Office and P2P systems.
• MCIPS qualification is desirable.

Join us and help us build better places by delivering innovative procurement solutions that support thriving communities.