Casual Spa Therapist

The Caledonian Hotel; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prestigious hotel in Edinburgh is seeking a passionate Beauty Therapist to deliver high-quality spa treatments and ensure exceptional guest satisfaction. The ideal candidate will hold a relevant qualification, possess strong skills in facials and massages, and have a sales-driven mindset. The role involves maintaining hygiene standards and working collaboratively with the spa team. Opportunity to grow in a luxury hotel environment and enjoy exclusive benefits is offered.

Benefits

Free meals on duty

50% off Food & Beverage Venues

Discounted hotel stays

Fully funded apprenticeships

28 Days Annual Leave

Qualifications

• Ideally holds an NVQ Level 2 or 3 in Beauty Therapy or equivalent.
• Experience in a luxury spa or five-star hotel setting.
• Proactive and professional appearance required.

Responsibilities

• Deliver high-quality spa and beauty treatments.
• Ensure guest satisfaction with personalized service.
• Maintain hygiene and presentation standards.

Skills

Facials

Massages

Body therapies

Communication skills

Sales-driven mindset

Education

NVQ Level 2 or 3 in Beauty Therapy

Job description

Job Ref: AM15021 Branch: The Caledonian Edinburgh Location: The Caledonian, Edinburgh Salary/Benefits: £13.91 Per Hour + Exclusive Benefits Contract type: Casual Hours: Part Time Posted date: 03/12/2025 Closing date: 03/01/2026

Our Story:

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way!

Our Management Company:

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits:

• Competitive Hourly Rate of £13.91
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role:

• Deliver high-quality spa and beauty treatments, including facials, massages, and body therapies
• Ensure exceptional guest satisfaction with personalised, luxury-standard service
• Maintain strong knowledge of treatment menus, skincare products, and wellness services
• Build rapport with guests, handle inquiries professionally, and conduct consultations/patch tests
• Uphold immaculate hygiene and presentation standards across all spa areas
• Prepare and restock treatment rooms to brand and safety standards
• Support front-of-house duties such as welcoming guests, managing bookings, and processing payments
• Stay updated on industry trends to deliver modern, effective treatments
• Work collaboratively with the spa team to ensure smooth daily operations
• Comply with hotel policies, health and safety protocols, and COSHH guidelines
• Maximise sales through upselling treatments and recommending retail products
• Contribute to marketing initiatives, promotions, and events to drive bookings and revenue
• Keep accurate records of consultations, allergies, and contraindications
• Report maintenance or safety issues promptly and follow security and fire procedures

What we Desire:

We are looking for a passionate and highly skilled Beauty Therapist who embodies professionalism, guest focus, and a commitment to excellence. Ideally, you will hold an NVQ Level 2 or 3 in Beauty Therapy or an equivalent qualification and have experience working in a luxury spa or five-star hotel setting. You’ll possess strong knowledge of facials, massages, body therapies, and retail skincare products, along with excellent communication skills and a genuine passion for wellness. Flexibility to work varied shifts, including weekends and evenings, is essential. A proactive, sales-driven mindset and a polished, professional appearance complete the profile of our ideal candidate.

If you are a dedicated Beauty Therapist with a love for creating luxurious and transformative spa experiences, we would be delighted to welcome you to The Caledonian, Edinburgh.