Casual Sales Assistant

Frasers Group; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail company is seeking a Sales Advisor in Norwich. You will deliver exceptional service, engage customers, and contribute to a luxurious shopping experience. Ideal candidates are customer-focused, confident communicators, and have relevant retail or hospitality experience. This is a part-time position on a zero-hour contract with flexible hours.

Qualifications

• Customer-focused with relevant experience in retail or hospitality.
• Confident communicator who can build relationships easily.
• Target-driven with a desire to achieve sales goals.

Responsibilities

• Greet and engage customers warmly upon entry.
• Provide styling advice and product recommendations.
• Support nearby tills or departments when required.

Skills

Sales Experience

Customer Service

Time Management

Computer Literacy

Microsoft Excel

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

As a SalesAdvisor youll be the face of Frasers delivering exceptional service and creating personalised shopping experiences that inspire customer loyalty. With a genuine passion for retail and a customer-first mindset youll help shape a luxurious and welcoming store environment while also supporting store operations when required.

• Greet and engage customers with confidence and warmth upon entry
• Offer assistance and first-contact solutions e.g. directing to click-and-collect or removing tags at exit points
• Provide styling advice and product recommendations through active listening and strong product knowledge
• Support nearby tills or departments when required ensuring smooth customer journeys
• Maintain a high standard of visual presentation and stock availability through replenishment and stockroom upkeep
• Participate in store events and activations sharing feedback and ideas for continuous improvement
• Assist in loss prevention by remaining alert and compliant with store procedures
• Adhere to health & safety standards at all times
• Maintain exceptional personal presentation and brand representation

Qualifications :

• Customer-focused with relevant experience in a retail or hospitality setting
• Confident communicator who can build relationships and trust with ease
• Passionate about delivering a luxury shopping experience
• Target-driven with a desire to achieve and exceed sales goals
• A true team player willing to support other areas of the store as needed
• Flexible reliable and adaptable in a fast-paced environment

Additional Information :

AtFrasers we live by our core values :

• Think Without Limits Move fast take bold action and bring the team along with you.
• Own It and Back Yourself Take responsibility for your role master the basics and drive results.
• Be Relevant Stay connected to our people our partners and the planet.

This is a zero-hour contract. Hours may vary weekly depending on business needs and there may be periods where no shifts are available.

Due to high interest in these roles we may close the vacancy early. To avoid missing out we recommend submitting your application as soon as possible.

Apply now to join one of the UKs most iconic and evolving retail destinations.

Remote Work : No

Employment Type : Part-time

Key Skills

Sales Experience,Time Management,Data Entry,Customer Service,Microsoft Outlook,Microsoft Word,Computer Literacy,Microsoft Powerpoint,Furniture Sales,Microsoft Excel,Administrative Experience,Sales Support

Experience : years

Vacancy : 1