Casual Food & Beverage Waitperson - Trump Turnberry - Food & Beverage

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury resort in Scotland is seeking a dedicated individual to assist in delivering high-quality food and beverage services. Key responsibilities include ensuring prompt service, addressing guest concerns, and collaborating with team members. Candidates should have a friendly demeanor and the ability to manage multiple tasks efficiently. Benefits include subsidized accommodation, discounted services, and ongoing training. This role promises a dynamic work environment committed to exceptional guest experiences.

Benefits

Subsidised staff accommodation

Staff meals

Discounted room rates for friends & family

Discounts at outlets

Access to Spa, Gym, and Golf

Uniform provided

Employee Assistance Programme

Ongoing training and development

Share of gratuities

Qualifications

• Eligibility to live and work in the UK.
• Ability to communicate freely in the local language.
• Open and friendly with a desire to deliver exceptional guest experiences.

Responsibilities

• Assist in the service of high-quality food & beverage.
• Ensure timely delivery of guest orders.
• Upsell and identify additional revenue opportunities.

Skills

Communication

Attention to detail

Team player

Time management

Guest service

Job description

Position Scope

To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.

• To project a pleasant, positive and professional image at all times.
• To adhere to all company policies and procedures
• To manage cultural needs and expectations of all guests.
• To ensure a timely delivery of all guests’ orders.
• To ensure a thorough knowledge of all products both food and beverage within your department.
• Upselling and the identification of additional revenue opportunities.
• Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
• Any other reasonable task requested by your manager

Qualification Standards

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Open and friendly with a desire to deliver exceptional guest experiences
• Good attention to detail and accuracy
• A team player, contributing positively to team performance
• Excellent time management skills with the ability to prioritise workload
• Ability to assess and meet the needs of the guest

Benefits Include

• Subsidised staff accommodation (if required).
• Acess to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club(subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage