Casino Manager

The Rank Group; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent casino operator in Manchester seeks a Casino Manager to oversee all gaming activities at the Grosvenor Casino. You will ensure operations run smoothly and create a welcoming environment for guests. The ideal candidate will have substantial UK casino management experience, possess a valid Personal Management Licence, and have a strong customer-focused approach. You will play a vital role in delivering exceptional experiences that exceed customer expectations. Flexibility for night and weekend shifts is required.

Benefits

Competitive salary

Rewards package

Induction support

Career development opportunities

Inclusive culture

Team-oriented environment

Qualifications

• 5+ years of casino management experience in the UK.
• Holds a valid Personal Management Licence (PML).
• Ability to deliver a safe and engaging environment for players.

Responsibilities

• Coordinate gaming activities ensuring smooth operations.
• Establish a professional and engaging environment for guests.
• Maximise performance across the gaming floor.

Skills

Casino Expertise

Licensed Leader

Customer-First Mindset

Operational Excellence

Strong Communicator

Change Champion

Safer Gambling Advocate

Inclusive Leadership

Job description

Overview

Grosvenor Casino Bury New Road (M8 9SG)

As a Casino Manager youll play a crucial role in coordinating the smooth running of all gaming activities in the venue.

Your leadership is vital for establishing a fair professional and engaging environment for guests and customers alike. Understanding the distinct gaming preferences and requirements of each visitor is at the core of your duties to ensure everyone has an incredible experience and absolutely loves the time they spend within the Casino.

This personalised approach ensures that every customer not only has their expectations met but exceeded promoting an atmosphere of exclusivity and tailored service. Keeping the games clean and guests smiling is key in your role ensuring everyone walks away with tales of an epic night out.

Qualifications

• Casino Expertise : Youve got solid UK casino management experience and a deep understanding of all gaming activities - from slots to tables - and how to optimise them for performance and profitability.


• Licensed Leader : You hold a validPersonal Management Licence (PML)and understand the responsibilities that come with it.


• Customer-First Mindset : You know what todays players want and how to deliver it -creating a safe exciting and engaging environment that keeps them coming back.


• Operational Excellence : Youre laser-focused on maximising performance across the gaming floor ensuring every area runs smoothly and efficiently.


• Strong Communicator : You foster open dialogue encourage feedback and lead with clarity and purpose.


• Change Champion : You embrace change and help others do the same in a fast-evolving business landscape.


• Safer Gambling Advocate : Youre well-versed in safer gambling practices and ensure your team delivers fun responsible play.


• Inclusive Leadership : You celebrate individuality lead with empathy and build high-performing diverse teams that thrive.

Additional Information

• Why Join Us


• Because your skill deserves the right setting.

• A Salary That Reflects Your Value - We know talent when we see it and we reward it. Youll earn a competitive salary that recognises your contribution from day one.


• A Rewards Package That Goes Further - From team competitions and bonuses to staff perks we believe in making work both fulfilling and rewarding.


• A Warm Welcome That Sets You Up to Win - Our induction isnt just a process its a real welcome. Youll get the support and confidence you need to hit the ground running.


• Work That Means Something - Youll have the chance to shape the way we do things take part in exciting projects and see your ideas make a real difference.


• A Culture That Puts People First - Were proud to support and look out for each other. Its part of who we are and why people stay.


• A High Standard Shared Together - We set the bar high because we care but we do it as a team not in competition. When one person wins we all do.


• Real Support for Your Growth - Whether youre new to the industry or ready to take the next step were here to help you develop and grow.

Be Part of Whats Next

If youre looking for more than just a job - if you want to be part of a team that values passion performance and care - wed love to hear from you.

Were building something special at Grosvenor Casinos. Join us and be part of it.

Were for Everyone

At Grosvenor Casinos and The Rank Group were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview just let us know - were happy to help.

Please be advised that this role operates within a 24 / 7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Experience : years

Vacancy : 1