Casino Guest Experience Host – Nights & Weekends

Grosvenor Casino; Kemp Town Estate; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK casino brand is seeking an Electronic Gaming Host to create unforgettable experiences for guests. This role involves greeting and attending to customers on the electronic gaming floor, ensuring high service standards. Candidates should possess a positive attitude, social skills, and experience in hospitality. The position offers an hourly pay rate of £12.92, tips, and various benefits including holiday entitlement and a pension scheme. Flexibility for night shifts and weekends is required.

Benefits

Hourly pay rate of £12.92

Tips: Share of uncapped tips

Premium Pay Night Allowance

Paid breaks

28 days holiday

3% pension contribution

Life insurance

Long Service Awards

Access to online learning

Free team uniform

Retail discounts

Employee Assistance Programme

Food and Soft Drinks Discounts

Qualifications

• Experience in a hospitality role.
• Willingness to learn about electronic gaming.
• Understanding of customer service standards.

Responsibilities

• Greet and attend to guests on the gaming floor.
• Ensure high customer service standards.
• Foster a vibrant atmosphere for guests.

Skills

Positive attitude

Great customer service

Social skills

Team player

Job description

A leading UK casino brand is seeking an Electronic Gaming Host to create unforgettable experiences for guests. This role involves greeting and attending to customers on the electronic gaming floor, ensuring high service standards. Candidates should possess a positive attitude, social skills, and experience in hospitality. The position offers an hourly pay rate of £12.92, tips, and various benefits including holiday entitlement and a pension scheme. Flexibility for night shifts and weekends is required.