Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract)

-; City of Edinburgh; Hybrid; GBP 32,000; Full time

Job summary

A police service in the UK is seeking a full-time role in Criminal Justice and Custody Services. The position involves facilitating case progression from charging to trial, ensuring compliance with legal standards, and reviewing file quality collaboratively with internal and external stakeholders. A good standard of education, initiative, problem-solving skills, and experience in an administrative role are essential. Employees enjoy benefits including flexible working, career development opportunities, and a local government pension scheme.

Benefits

24 days annual leave

Flexible working conditions

Career development opportunities

Local government pension scheme

Qualifications

• Good standard of education or equivalent experience.
• Recent experience in an administrative role within a customer service environment.
• Experience using databases.

Responsibilities

• Facilitate case progression from charging decision to trial.
• Review file quality to meet the National File Standard.
• Ensure compliance with law, policy, and guidance.

Skills

Initiative

Problem solving

Effective decision making

Time management

Organisational skills

Attention to detail

Clear communication

Interpersonal skills

Education

Good standard of education or equivalent experience

Job description

Department

Criminal Justice and Custody Services

Location

Can be posted in any part of TVP including Buckinghamshire, Berkshire or Oxfordshire / Home (Hybrid)

Rank / Grade

TVP Broad Band 3F

Salary

Band 3F, circa £31,245 per annum, plus benefits

Part / Full Time

Full Time – flexible working available including job sharing and part‑time where feasible.

Type of Contract

Secondment / Fixed Term Contract until 29th November 2026.

Job Advert

In this interesting role, you will facilitate the effective and timely progression of prosecution files from charging decision to trial by working effectively with internal and external stakeholders (including the Crown Prosecution Service), reviewing file quality to ensure case material and further work meet the National File Standard and compliance with law, policy and guidance.

Responsibilities

• Facilitate case progression from charging decision to trial.
• Review file quality to meet the National File Standard.
• Ensure compliance with law, policy and guidance.

Qualifications

Good standard of education or equivalent experience with recent experience of working in an administrative role within a customer service environment, including use of databases. Essential to possess initiative, problem solving within a team, effective decision making within tight time constraints, time management and organisational skills to manage changing priorities and meet deadlines. Attention to detail, accurate work, clear concise written and verbal communication and proven interpersonal skills.

Secondment

If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis. Important: All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.

Shift allowance

Shift allowance, on‑call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.

Benefits

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro‑rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.

Application details

Contact the Recruitment Team at [e-mail] quoting reference 23161. We will endeavour to respond to your query as quickly as possible.

Closing date

The closing date for enquiries and receipt of completed applications is Sunday 25th January 2026.

Working Smart

You will be joining an organisation that strives to improve every day. In the post‑pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

Supporting You

Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we'll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card.

Developing You

We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Vetting

All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.