Case Note Picker, Filer, Driver

InBond Document Management Limited; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialized document management company in the United Kingdom is seeking a Case Note Picker, Filer, Driver to join its warehouse team. The candidate will be responsible for timely delivery of documents, maintaining high service levels, and participating in a shift rotation. A driving license and suitable warehousing qualification are essential. The position offers 20 days annual leave, a pension scheme, and opportunities for personal development.

Benefits

20 days’ annual leave (increases with service)

Company pension scheme

Qualifications

• Strong numeracy and literacy skills are essential.
• Driving Licence with your own transport required.

Responsibilities

• Ensure timely and efficient delivery of documents and products.
• Prioritise customer service and maintain its delivery.
• Responsible for personal health and safety in the warehouse.
• Retrieve and store client files, boxes, and products.
• Deliver/collect files using the company vehicle if necessary.

Skills

Organisation skills

IT skills

Communication skills

Operational skills

Problem solving skills

Attention to detail

Education

Suitable warehousing/storage qualification

Job description

Job Description

InBond Document Management Limited is a provider of specialised warehousing and document management services. After a period of structured growth, InBond is seeking to recruit a Case Note Picker, Filer, Driver to join its existing warehouse team.

The company has a proactive approach to the personal development of its employees, making this a valuable opportunity for the right candidate to join a busy department, while gaining significant experience and knowledge from colleagues.

InBond’s core values emphasise delivering a high level of service to clients, supported by a proven track record of success.

The successful candidate will demonstrate a willingness to learn in a practical, hands on environment.

The position requires working 35 hours per week between 7 am and 11 pm, Monday to Friday, weekend on call may be required.

Responsibilities and Duties

• Ensure timely and efficient delivery of documents and products to clients at various locations.
• Prioritise customer service and maintain its delivery at all times.
• Be responsible for personal health and safety, as well as the safety of others in the warehouse.
• Retrieve and store client files, boxes, and products.
• Pull requested patient notes from warehouse locations according to provided instructions and return them to the customer in line with delivery deadlines as per the Service Level Agreement.
• Deliver and/or collect files using the company vehicle when necessary.
• Receive boxes of notes, empty boxes, sort notes in the correct order, update the system, and file notes back into the appropriate warehouse section.
• Complete daily documentation related to file processing.
• Use a PC and barcode scanners for data input.
• Participate in a shift rotation. Work at height using material handling equipment on a regular basis.
• Lift heavy boxes of records daily.
• Perform general warehousing duties including stock movement and housekeeping.
• Comply with company confidentiality agreements.

Skills

• Organisation skills
• IT skills
• Communication skills
• Operational skills
• Problem solving skills
• Attention to detail

Personal Attributes

• Flexible
• Positive Attitude
• Enthusiastic
• Team worker
• Professional

Qualifications

• Strong numeracy and literacy skills
• Suitable warehousing/storage qualification
• Driving Licence with your own transport

Benefits

The Company offers an attractive salary and benefit package, including 20 days’ annual leave per year (including bank holidays), This leave increases by one day for each completed year of service, up to a maximum of 25 days per year, also including bank holidays, along with a company pension scheme.