Care Supervisor - Assisted Living Facility

ICare Group; Liverpool; On-site; GBP 28,000 - 35,000; Full time

Job summary

A compassionate care organization in Liverpool is looking for a Care Supervisor for its Extra Care Scheme. This full-time position involves supporting daily operations, recruiting and mentoring care staff, and ensuring high standards of care. The ideal candidate should have prior managerial experience within the care sector, possess strong organizational and communication skills, and be flexible in fulfilling care duties. A qualification in Health and Social Care is essential. Attractive benefits are offered, including a welcome bonus and staff recognition awards.

Benefits

£125 Welcome Bonus

Refer a Friend Scheme

Quarterly and Annual Carer Awards

Employee benefits programme

Training and development opportunities

Full uniform provided

Qualifications

• Able to work flexible hours over 3 days in-office and 2 days as a care worker.
• Previous managerial or supervisory experience in the care sector.
• High level of organisational and communication skills.

Responsibilities

• Support the Registered Care Manager in day-to-day operations.
• Recruit and train new team members.
• Maintain records and manage reports regarding care standards.

Skills

Organisational skills

Excellent communication

Compassionate and empathetic nature

Reliability

Leadership and mentoring

Education

NVQ/QCF Level 2 or 3 in Health and Social Care

Job description

Care Supervisor – Extra Care

Location: Bootle

Hours: full time – 3 days in the office and 2 days as a carer.

Overview

Join ICare Group: Where passionate hearts shape the future of compassionate care.

Are you passionate about making a difference in people's lives? ICare Group is seeking a dedicated individual to join our team as an Extra Care Scheme Supervisor. As a crucial leader of our compassionate caregiving community, you'll have the opportunity to provide essential support and companionship to those in need.

A Day in the Life of an Extra Care Scheme Supervisor

• Support the Registered Care Manager with the day‐to‐day management and coordination of the branch to ensure efficient, profitable, and high‑standard care to all customers.
• Maintain records, produce reports, and investigate complaints by service users and employees.
• Recruit new team members and guide them through the recruitment process to grow carer numbers.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Produce weekly staffing rotas.
• Keep up‑to‑date operational issues, methods, health and safety, emergency regulations, and procedures.
• Undertake out‑of‑office duties when necessary, including emergency hands‑on care, on‑call duties, attendance at social events, and emergency telephone assistance to care staff.
• Liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.
• Other duties as requested.

Must Haves

• Ability to work 22.5 office hours a week over 3 days plus 2 days working within the facility as a care worker on non‑office days.
• Flexibility to work within the facility as a care worker on non‑office days.
• Ability to work alternate weekends.
• Previous experience in a managerial or supervisory capacity in the care sector.
• Willing to undergo enhanced DBS clearance.
• Able to work flexibly, and extended hours where necessary.
• Able to provide hands‑on care during staff shortages.
• High level of organisational skills.
• Able to effectively supervise and delegate to staff.
• Compassionate and empathetic nature.
• Excellent communication skills.
• Reliable and punctual.
• NVQ/QCF Level 2 or 3 in Health and Social Care or Work.
• Proven ability to effectively lead, delegate and mentor staff.
• Driving licence and access to own vehicle.
• A commitment to upholding the highest standards of care.

Benefits

• £125 Welcome Bonus (terms and conditions apply)
• The ICare Group ‘Refer a Friend’ Scheme – £125 for both you and your referral (terms and conditions apply)
• Rewarded for your commitment to ICare with Quarterly and Annual Carer Awards
• Employee benefits programme, including Cyclescheme, Techscheme, byond cashback card and further ‘extras’ discounts (terms and conditions apply)
• We will cover costs incurred if you require to take a toll road / bridge / tunnel route to and from ICare place of work (terms and conditions apply)
• We will cover costs incurred for your Blue Light Card – Highstreet discounts at 100’s of great retailers and well‑known brands!
• Access to our Employee Assistance Programme which offers free, practical, impartial support for you and your family
• Access to a dedicated and proactive People and Wellbeing team
• Fast track training, paid induction, and 3 days of on‑the‑job shadowing
• Full uniform provided – including free infection control equipment

How to Apply

Ready to embark on a fulfilling journey with ICare Group? Hit apply to be a part of a team that cares deeply about both its clients and its caregivers!

Join ICare Group in making a positive impact on lives – one home at a time. Your dedication can be the light that brightens someone's day!

Our Culture of Equal Opportunities

ICare Group is an Equal Opportunities employer who is dedicated to fostering a work environment that supports, inspires, and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any applicable legally protected characteristic. We’re committed to providing applicants with any reasonable adjustments or accommodations needed. To advise us of any support you require during the recruitment process, please contact us.

Please note we reserve the right to close the vacancy early should we receive suitable applications. Due to the number of applications we receive, we may not always be able to respond.