Care & Response Officer, Community Alarm (Rotating Shifts)

Milton Keynes; Milton Keynes; On-site; GBP 22,000 - 32,000; Full time

Job summary

Milton Keynes City Council is recruiting a Care and Response Officer for the Community Alarm service. The role focuses on responding to emergency calls, performing welfare checks, and visiting residents to support independent living.

You will also install and maintain Telecare equipment and keep detailed records while collaborating with families and partner organisations. The site-based role operates a rotating shift pattern, covering days and nights, with four day shifts and four night shifts

Responsibilities

• Respond to emergency calls and provide welfare checks.
• Visit people in their homes to assess support needs.
• Operate the Community Alarm service, ensuring calls are assessed quickly and actions taken.
• Install, maintain and collect Telecare and Telehealth equipment.
• Keep accurate records and liaise with families, colleagues and partner organisations.

Job description

Milton Keynes City Council is recruiting a Care and Response Officer for the Community Alarm service. The role focuses on responding to emergency calls, performing welfare checks, and visiting residents to support independent living.

You will also install and maintain Telecare equipment and keep detailed records while collaborating with families and partner organisations. The site-based role operates a rotating shift pattern, covering days and nights, with four day shifts and four night shifts