Community Alarm Responder & Support Officer

Blackpool Council; Lancashire; On-site; GBP 27,000 - 29,000; Full time

Job summary

Blackpool Council’s Vitaline, the Community Alarm Centre, is recruiting a flexible, resilient professional to help vulnerable people stay independent at home. The role provides monitoring and emergency response via personal contact or devices, and covers out-of-hours duties.

Core hours vary 07:00–22:20 across seven days; a full driving licence and successful DBS clearance are required. Prior experience is welcome but not essential, with opportunities for training and development.

Qualifications

• Ability to monitor and respond to emergencies.
• Excellent communication and customer focus.
• Full driving licence essential for this post.

Responsibilities

• Provide monitoring and emergency response to customers via personal contact or equipment.
• Deliver out-of-hours service to other Council Departments.

Skills

Driving licence

Job description

Blackpool Council’s Vitaline, the Community Alarm Centre, is recruiting a flexible, resilient professional to help vulnerable people stay independent at home. The role provides monitoring and emergency response via personal contact or devices, and covers out-of-hours duties.

Core hours vary 07:00–22:20 across seven days; a full driving licence and successful DBS clearance are required. Prior experience is welcome but not essential, with opportunities for training and development.