Careline Alarm Response Specialist

Active4Today Ltd; Newark on Trent; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career average Local Government Pensi

Generous annual leave entitlement

Family-friendly benefits

One days’ paid volunteering leave

Lifestyle benefits platform

Funded health cash plan

Free car parking to 31 March 2028

£10 a month gym membership

Job summary

Active4Today Ltd in Newark is seeking two Careline alarm response officers to join our growing team. You will monitor calls, provide specialist advice to vulnerable residents across Newark and surrounding district, and handle out-of-hours requests with empathy and professionalism.

We offer a supportive Council environment with generous benefits including the career average Local Government Pension Scheme, extra annual leave, volunteering days, gym discount, health cash plan and free parking

Responsibilities

• Monitor Careline calls and provide timely responses to council tenants and private customers.
• Deliver out-of-hours monitoring and support, determining appropriate actions for each situation.
• Perform administrative duties as required within the Council.

Job description

Active4Today Ltd in Newark is seeking two Careline alarm response officers to join our growing team. You will monitor calls, provide specialist advice to vulnerable residents across Newark and surrounding district, and handle out-of-hours requests with empathy and professionalism.

We offer a supportive Council environment with generous benefits including the career average Local Government Pension Scheme, extra annual leave, volunteering days, gym discount, health cash plan and free parking