Care Navigator & Front Desk Specialist

NHS; Wallington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Wallington is seeking a motivated Receptionist to join their supportive team. The role includes managing patient appointments, handling enquiries, and supporting the multidisciplinary team. Experience in a GP practice is desirable, but full training will be provided. Candidates should have GCSEs in English and Maths and be flexible to work various hours. This position offers an opportunity to contribute to patient care while working in a modern practice environment.

Qualifications

• Must have excellent communication skills for patient interaction.
• Experience in a GP practice is preferred, though training will be provided.
• Ability to manage multiple tasks and work under pressure is essential.

Responsibilities

• Provide reception duties and support the multidisciplinary team.
• Manage appointments and patient queries efficiently.
• Handle sensitive information with confidentiality.

Skills

Communication skills

Organizational skills

Flexibility

Ability to work in a team

Education

GCSE grade A to C in English and Maths

Tools

EMIS

Microsoft Office

Outlook

Job description

A leading healthcare provider in Wallington is seeking a motivated Receptionist to join their supportive team. The role includes managing patient appointments, handling enquiries, and supporting the multidisciplinary team. Experience in a GP practice is desirable, but full training will be provided. Candidates should have GCSEs in English and Maths and be flexible to work various hours. This position offers an opportunity to contribute to patient care while working in a modern practice environment.