Care Manager

Home Instead Senior Care; Polegate; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading home care provider in Polegate is seeking a Care Manager to oversee care services and ensure quality compliance. The ideal candidate will have experience in managing domiciliary care and a passion for exceptional care delivery. This position offers competitive salary and multiple growth opportunities within the company, along with comprehensive training and development.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive training and development

Company pension scheme

Health and wellbeing support

Qualifications

• Minimum of 3 years’ experience in a managerial role within domiciliary care registered with the CQC.
• Strong knowledge of CQC regulations and other relevant legislation.
• Full UK driving licence.

Responsibilities

• Lead the management of domiciliary care services and ensure compliance with regulations.
• Recruit, train, and manage care staff.
• Monitor budgets and ensure financial efficiency.

Skills

Communication skills

Leadership

Organizational skills

Compassion

Ability to work under pressure

Education

NVQ Level 5 in Leadership and Management in Health and Social Care

Job description

Company Description

Why Choose Home Instead?

Join a company that truly values making a difference in people's lives. Home Instead Eastbourne and Hailsham were established in 2015 celebrating 10 years this year and are the firsthome care provider in East Sussex to have been rated as OUTSTANDING by the Care Quality Commission.

We deliver personalised, relationship‑led support that helps individuals maintain their independence and dignity in the comfort of their own homes.

Job Description

We are seeking a dedicated and experienced Care Manager to lead our team and ensure the highest quality of care for our clients whilst also accountable for the growth of the business. The successful candidate will be responsible for the day‑to‑day management of our domiciliary care services, ensuring compliance with all regulatory requirements and maintaining our outstanding rating. They will also be responsible to provide ongoing supporting and mentoring to the care team to ensure we provide future opportunities for our team to progress into new roles. We want to provide Outstanding Care to as many people as possible within our demographic therefore previous experience of growing businesses will be required.

• Accountable to drive the overall growth of the business.
• Oversee the delivery of high-quality, person‑centred care to all clients.
• Ensure compliance with CQC regulations and other relevant legislation.
• Develop and implement care plans that meet the individual needs of clients.
• Recruit, train, and manage care staff, fostering a positive and supportive team environment.
• Conduct regular staff supervisions and appraisals to maintain high performance standards.
• Liaise with clients, families, and healthcare professionals to ensure effective communication and continuity of care.
• Monitor and manage budgets, ensuring financial efficiency without compromising on care quality.
• Lead by example, promoting a culture of excellence, respect, and compassion within the team.
• Handle any complaints or incidents, ensuring they are resolved promptly and effectively.
• Continuously assess and improve service delivery, implementing best practices and innovations in care.
• Embrace expanding into new services to ensure we can continue to provide the care clients now and in the future as their needs may change.

Qualifications

• Minimum of 3 years’ experience in a managerial role within domiciliary care registered with the Care Quality Commission (CQC).
• Relevant qualifications in Health and Social Care (e.g., NVQ Level 5 in Leadership and Management in Health and Social Care).
• Strong knowledge of CQC regulations and other relevant legislation.
• Excellent communication, leadership, and organisational skills.
• Ability to work under pressure and manage multiple priorities.
• Compassionate, patient, and dedicated to providing high-quality care.
• Full UK driving licence.

Additional Information

• Competitive salary and performance‑based bonuses.
• Comprehensive training and development opportunities.
• Supportive and collaborative work environment.
• Opportunities for career advancement within a growing company.
• Company pension scheme.
• Health and wellbeing support.

How to Apply

Interested candidates are invited to submit their CV and a cover letter detailing their experience and suitability for the role to [e-mail]. Applications will be reviewed on a rolling basis, and early application is encouraged.

Home Instead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.