Care Logistics Manager

Co-op; Tetford; On-site; GBP 37,000 - 45,000; Full time

Job summary

A community-focused organization in Tetford is seeking a Care Logistics Manager to oversee funeral operations across multiple centers. The ideal candidate will have strong logistics experience, inspirational leadership qualities, and an ability to manage teams in a fast-paced environment. Responsibilities include ensuring effective coordination of funerals and supporting teams to provide high-quality service. Excellent benefits include discounts, career development opportunities, and a supportive team atmosphere.

Benefits

30% off Co-op branded products all year-round

10% off other brands in food stores

Pension with up to 10% employer contributions

23 days holidays (pro rata, rising with service)

Access to Employee Assistance Programme

Virtual GP access and free eye tests

Career development opportunities and apprenticeships

Access to Wagestream app for pay management

Qualifications

• Strong logistics background with experience coordinating various streams of activity.
• Ability to manage multiple tasks in a fast-paced environment.
• Confidence using both IT systems and manual methods of managing logistics.

Responsibilities

• Coordinate funerals and manage operational teams effectively.
• Engage colleagues to solve logistical problems.
• Coach and develop a team of funeral service operatives and drivers.
• Continually review and improve logistics operations.

Skills

Inspirational leadership skills

Attention to detail

Logistics coordination experience

Compassion and empathy

Driver’s license

Job description

Care Logistics Manager

£37,000-£44,300 per annum - Plus benefits 37.5 hours per week, Monday to Friday 9am-5pm. Managing 2 care centres, Diss and Aylsham and their 15 funeral homes, staff and funerals across Norfolk.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

We’re looking for an inspirational leader to join our Co-op Funeralcare team as a care logistics manager. If you have the skills and ability we need, we can offer you a great opportunity to develop your career and make a real impact to the delivery and development of our service.

In this role, you’ll take overall responsibility for the co-ordination of funerals and the line management of operational teams. You’ll make sure all necessary resources are in the right place at the right time to enable the delivery of funerals to the highest possible standard. We’ll look to you to continually improve the operation as well as support the team with any hurdles they may face on a day to day basis. You don’t need to have come from the funeral industry to be successful in this job. What you will need is a strong logistics background, with experience of coordinating various streams of activity in a dynamic environment.

What you’ll do

• make sure everything and everyone is in the right place at the right time to deliver funerals, including; the respectful transfer of the deceased, the preparation of the coffin, the whereabouts of the vehicles, and much more
• engage all necessary colleagues effectively, making sure they’re involved and empowered as well as acting as a point of escalation for any logistical problems
• coach and develop a team of funeral service operatives, drivers and embalmers
• continually review and improve the logistics operation across your area

This role will suit people who have

• inspirational leadership skills and a real passion for delivering the best possible client service
• a high attention to detail, and are used to working within a fast-paced environment, handling lots of things at any one time
• confidence using both IT systems and manual methods of managing logistics
• the ability to think on your feet, whilst still being compassionate and empathetic
• the capability to carry out lifting and manual handling
• a driver’s license and the flexibility to travel

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.