Care Home Sales & Community Relations Manager

Barchester Healthcare

Stamford Bridge

Remote

GBP 30,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Attractive salary
Commission structure
Discounts
Wellbeing support
Best Doctors Service
Team development

Job summary

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will be responsible for driving occupancy by handling enquiries and delivering a full range of sales and marketing approaches while developing the digital profile of the home and networking with the local community.

You will work with an exceptional management team to ensure success and will engage with residents and relatives to understand their requirements, contributing to a first-class care

Qualifications

  • Have proven sales and marketing experience preferably in healthcare but not essential.
  • Ability to analyse data on Salesforce or similar CRM application.
  • Be self-motivated and target driven.
  • Have interpersonal and professional qualities.

Responsibilities

  • Managing enquiries to improve conversion rates and achieve occupancy targets.
  • Excellent communication skills.
  • Networking within the local community to raise the profile of the home and generate enquiries.
  • Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
  • Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience
Marketing experience
CRM data analysis

Tools

Salesforce

Job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will be responsible for driving occupancy by handling enquiries and delivering a full range of sales and marketing approaches while developing the digital profile of the home and networking with the local community.

You will work with an exceptional management team to ensure success and will engage with residents and relatives to understand their requirements, contributing to a first-class care

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