Care Home Growth & Relationship Manager

Barchester Healthcare; Aldborough; Remote; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Attractive salary with commission

Retail and leisure discounts

Wellbeing support

Best Doctors service

Career development opportunities

Job summary

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will drive occupancies by handling enquiries, presenting welcoming tours, and networking with the local community.

The role requires proven sales and marketing experience, CRM data analysis, and outstanding communication. You will support local marketing activities and develop the digital profile of the home to boost enquiries and occupancy, within a hugely supportive team.

Qualifications

• Proven sales and marketing experience
• Ability to analyse data on CRM systems
• Self-motivated and target-driven
• Interpersonal and professional qualities
• Proficient with Microsoft Office
• Full UK driving licence

Responsibilities

• Managing enquiries to improve conversion rates and achieve occupancy targets
• Networking within the local community to raise the home’s profile and generate enquiries
• Supporting marketing activities to generate enquiries and increase occupancy
• Identify opportunities to improve sales and marketing performance
• Represent Barchester in a friendly and professional manner
• Maintain a contacts database

Skills

Sales experience

Marketing experience

CRM systems

Data analysis

Interpersonal skills

Driving licence

MS Office

Tools

Salesforce

Job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will drive occupancies by handling enquiries, presenting welcoming tours, and networking with the local community.

The role requires proven sales and marketing experience, CRM data analysis, and outstanding communication. You will support local marketing activities and develop the digital profile of the home to boost enquiries and occupancy, within a hugely supportive team.