Care Home Growth & Relationship Manager

Your Care Jobs Ltd; Bourne; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive commission

Retail and leisure discounts

Wellbeing support

Best Doctors Service

Career progression opportunities

Job summary

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy, handling enquiries and developing the digital profile of the home.

You will identify opportunities to raise occupancy and engage with the local community, delivering a full range of sales and marketing approaches.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data in Salesforce or similar CRM.
• Self-motivated and target driven.
• Interpersonal and professional communication.
• Proficient in Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and the home in a friendly, professional manner.
• Responsible for all sales activity for the home.
• Talk to potential new residents by phone, and provide informative tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales experience

CRM experience

Analytical skills

Interpersonal skills

Strong communication

MS Office

Tools

Salesforce

Job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy, handling enquiries and developing the digital profile of the home.

You will identify opportunities to raise occupancy and engage with the local community, delivering a full range of sales and marketing approaches.