Care Home Sales & Community Relations Manager

HealthJobs4U Ltd; Exmouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive commission

Discounts

Wellbeing support

Best Doctors Service

Career progression

Job summary

Barchester is recruiting a Customer Relationship Manager to join our prestigious care home team in Exmouth. You will drive occupancy by delivering sales and marketing activities, handling inquiries, and networking with the local community.

The role involves developing the home’s digital profile and coordinating with an exceptional management team to ensure a first‑class experience for residents and families.

Qualifications

• Have proven sales and marketing experience preferably in healthcare but not essential.
• Ability to analyse data on Salesforce or similar CRM.
• Be self‑motivated and target driven.
• Have interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/Powerpoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales & marketing experience

CRM data analysis

Interpersonal skills

Target driven

Microsoft Office

Tools

Salesforce

PowerPoint

Excel

Job description

Barchester is recruiting a Customer Relationship Manager to join our prestigious care home team in Exmouth. You will drive occupancy by delivering sales and marketing activities, handling inquiries, and networking with the local community.

The role involves developing the home’s digital profile and coordinating with an exceptional management team to ensure a first‑class experience for residents and families.