Care Home Relationship & Growth Manager

Barchester Healthcare; Rayleigh; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Discounts

Wellbeing support

Career progression

Job summary

Barchester Healthcare is hiring a Customer Relationship Manager to drive occupancy for our care home. You will handle enquiries, deliver sales and marketing strategies, and network with the local community to raise the home’s profile.

With a focus on delivering a full range of sales activities, you will contribute to the home’s success and collaborate with an exceptional management team. Competitive salary with commission awaits the right candidate.

Qualifications

• Sales and marketing experience, preferably in healthcare.
• Ability to analyse data using Salesforce or similar CRM.
• Self-motivated, target-driven and professional.
• Interpersonal and professional communication skills.
• Proficient in Microsoft Excel and PowerPoint.

Responsibilities

• Manage enquiries to improve conversion rates and occupancy targets.
• Network within the local community to raise home profile and generate enquiries.
• Support local marketing activities to generate enquiries and drive conversions.
• Identify opportunities to improve sales and marketing performance.
• Engage with residents and relatives to understand experience and needs.

Skills

Sales experience

Marketing experience

Data analysis

Self-motivated

Interpersonal skills

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Barchester Healthcare is hiring a Customer Relationship Manager to drive occupancy for our care home. You will handle enquiries, deliver sales and marketing strategies, and network with the local community to raise the home’s profile.

With a focus on delivering a full range of sales activities, you will contribute to the home’s success and collaborate with an exceptional management team. Competitive salary with commission awaits the right candidate.