Care Home Occupancy & Sales Relationship Manager

Barchester Healthcare Homes Limited; Haywards Heath; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Attractive salary

Commission structure

Discounts

Wellbeing support

Best Doctors service

Career progression

Job summary

Barchester Healthcare Homes Limited is seeking a Customer Relationship Manager to join our prestigious care home team in Haywards Heath. You will drive occupancy by delivering a full range of sales and marketing activities, handling enquiries, and developing the home’s digital profile while networking with the local community.

Join a supportive management team and contribute to market-leading quality ratings.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated and target driven.
• Interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales experience

Marketing experience

CRM data analysis

Communication skills

Interpersonal skills

Self-motivation

Target driven

Tools

Salesforce

Microsoft Office

Job description

Barchester Healthcare Homes Limited is seeking a Customer Relationship Manager to join our prestigious care home team in Haywards Heath. You will drive occupancy by delivering a full range of sales and marketing activities, handling enquiries, and developing the home’s digital profile while networking with the local community.

Join a supportive management team and contribute to market-leading quality ratings.