Care Home Occupancy Growth Manager

Barchester Healthcare Homes Limited; Huntingdon; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Attritive salary with commission

Retail and leisure discounts

Wellbeing support

Best Doctors Service

Career progression opportunities

Job summary

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team in Huntingdon. You will manage enquiries, drive occupancy targets and deliver a full range of sales and marketing activities to promote the home.

With proven sales and marketing experience, you will analyse data (CRM systems) and network within the local community to raise the home’s profile. A proactive, self-motivated approach and knowledge of Microsoft Office are essential.

Qualifications

• Proven sales and marketing experience; healthcare experience preferred but not essential.
• Ability to analyse data in CRM applications such as Salesforce.
• Self-motivated with a target-driven mindset.
• Strong interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/PowerPoint).

Responsibilities

• Managing enquiries to improve conversion rates and achieve occupancy targets.
• Excellent communication skills.
• Networking within the local community to raise the home’s profile and generate enquiries.
• Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
• Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience

CRM data analysis

Self-motivated and target driven

Interpersonal skills

Microsoft Office (Excel/PowerPoint)

Tools

Salesforce

Microsoft Office

Job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team in Huntingdon. You will manage enquiries, drive occupancy targets and deliver a full range of sales and marketing activities to promote the home.

With proven sales and marketing experience, you will analyse data (CRM systems) and network within the local community to raise the home’s profile. A proactive, self-motivated approach and knowledge of Microsoft Office are essential.