Care Home Growth & Relationships Manager

Barchester Healthcare; Brampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Commission-based pay

Discounts for retail & leisure

Wellbeing support

Career progression

Job summary

Barchester are recruiting a Customer Relationship Manager to join our care home team. You will deliver a full range of sales and marketing approaches to drive occupancy, handle enquiries, and develop the home's digital profile while networking with the local community.

You will work with an exceptional management team and use Salesforce or similar CRM to analyse data, stay target-driven, and represent the brand in a friendly and professional manner.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM application.
• Self-motivated and target driven.
• Interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Managing enquiries to improve conversion rates and achieve occupancy targets.
• Excellent communication skills.
• Networking within the local community to raise the profile of the home and generate enquiries.
• Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
• Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience

Marketing experience

CRM data analysis

Interpersonal skills

Tools

Salesforce

Microsoft Office

Job description

Barchester are recruiting a Customer Relationship Manager to join our care home team. You will deliver a full range of sales and marketing approaches to drive occupancy, handle enquiries, and develop the home's digital profile while networking with the local community.

You will work with an exceptional management team and use Salesforce or similar CRM to analyse data, stay target-driven, and represent the brand in a friendly and professional manner.