Care Home Sales & Relationship Manager

Barchester Healthcare; Banbury; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Attractive salary with commission

Discounts on retail and leisure

Wellbeing support and Best Doctors

Job summary

Barchester Healthcare in Banbury is seeking a Customer Relationship Manager to lead sales and marketing at our state‑of‑the‑art care home. You will handle enquiries, drive occupancy, and develop the home's digital profile while working with a supportive management team.

You will network with the local community, deliver tours to potential residents, analyse data in Salesforce, and represent the home professionally.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM application.
• Self-motivated and target driven.
• Interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talk to potential new residents over the phone, and provide informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales experience

CRM data analysis

Interpersonal skills

Target-driven

Microsoft Office

Driving licence

Tools

Salesforce

Microsoft Excel/PowerPoint

Job description

Barchester Healthcare in Banbury is seeking a Customer Relationship Manager to lead sales and marketing at our state‑of‑the‑art care home. You will handle enquiries, drive occupancy, and develop the home's digital profile while working with a supportive management team.

You will network with the local community, deliver tours to potential residents, analyse data in Salesforce, and represent the home professionally.