Care Home Administrator & HR/Payroll Specialist

Barchester Healthcare Limited; England; Remote; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Rewards bonus up to £500 for a good/ou

Refer a friend bonus up to £500

Retail and leisure discounts

Medical specialist access

Counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare Limited is seeking an experienced Administrator to join our home and support the General Manager in running a high‑quality facility. The role covers customer experience, HR, recruitment, payroll, finance and supervising junior admin staff.

You will be self-sufficient, professional and capable of directing others, with strong IT skills and excellent organisation. The role requires discretion and a positive image when representing the home.

Qualifications

• Experience in a customer facing role.
• Involvement in HR administration and recruitment.
• Strong attention to detail and prioritisation.
• Proficient with Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support performance and conversions.
• Drive occupancy and reputation of the care home as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment of home staff, onboarding checks and inductions.
• Payroll preparation for home-based staff.
• Provide HR guidance to employees using HR tools and resources.
• Ensure personal files are stored securely.
• Attend meetings and produce accurate notes/minutes.
• Manage rotas and scheduling.
• Manage safe contents, petty cash and resident fund accounts.
• Update training, supervisions and appraisals on staff records.
• Guide staff development opportunities including apprenticeships and qualifications.

Skills

Customer-facing experience

HR admin & recruitment exposure

Attention to detail

Education

CIPD qualification (beneficial)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Barchester Healthcare Limited is seeking an experienced Administrator to join our home and support the General Manager in running a high‑quality facility. The role covers customer experience, HR, recruitment, payroll, finance and supervising junior admin staff.

You will be self-sufficient, professional and capable of directing others, with strong IT skills and excellent organisation. The role requires discretion and a positive image when representing the home.