Care Home Administrator | HR, Recruitment & Payroll

Barchester Healthcare; Guildford; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Rewarding Excellence bonus up to £500*

Refer a friend up to £500*

Retail and leisure discounts

Free access to medical specialists

Counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage a range of administration tasks within the home. You will handle customer experience, HR duties, recruitment, payroll, finance, and supervise junior admin staff, promoting a professional image and smooth operation of the home.

You will need strong IT skills, excellent organisational ability and be comfortable providing direction.

Qualifications

• Experience in a customer facing role.
• Involvement in HR administration and recruitment.
• High level of attention to detail and prioritisation ability.
• Proficient with Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home and track customer data.
• Drive occupancy and help maintain the home’s reputation as part of the local community.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment, onboarding checks and inductions.
• Payroll preparation for home-based staff and related admin tasks.
• Provide guidance to employees using HR tools and resources.
• Maintain secure personal files and accurate staff records.
• Attend meetings, take notes and produce minutes as required.
• Ensure rotas are complete and manage petty cash and resident funds.

Skills

Customer facing

HR administration

Recruitment

Communication

Organisation

IT literacy

Education

CIPD qualification (beneficial)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage a range of administration tasks within the home. You will handle customer experience, HR duties, recruitment, payroll, finance, and supervise junior admin staff, promoting a professional image and smooth operation of the home.

You will need strong IT skills, excellent organisational ability and be comfortable providing direction.