Care Home Operations & HR Administrator

Barchester Healthcare; United Kingdom; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Rewarding Excellence bonus up to £500

Refer a friend scheme up to £500

Retail and leisure discounts

Access to medical specialists

Counselling and legal services

Tax code review service

Staff lottery

Zusammenfassung

Barchester Healthcare is seeking an experienced Administrator to join our management team and support the General Manager in running a high-quality care home. This versatile role covers customer experience, HR administration, recruitment, payroll, and supervision of junior administration staff.

You will manage enquiries, show rounds, payroll for site staff, HR queries, recruitment, and ensure secure record keeping while contributing to staff development and appraisals.

Qualifikationen

• Experience in a customer facing role.
• Involvement in HR administration and recruitment.
• High attention to detail with ability to prioritise.
• Proficient in Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Aufgaben

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support commercial performance.
• Drive occupancy and reputation of the care home as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment of home staff, completing new starter checks and inductions.
• Payroll preparation for home-based staff.
• Provide HR guidance to employees on queries.
• Ensure personal files are stored securely.
• Attend meetings and produce accurate notes/minutes.
• Ensure rotas are complete.
• Manage petty cash and resident fund accounts.
• Update training, supervisions, and appraisals on staff records.
• Offer guidance on staff development opportunities including Apprenticeships and qualifications.

Kenntnisse

Customer facing

HR administration

Recruitment

Attention to detail

Microsoft Office (Word, Excel, Outlook

Ausbildung

CIPD qualification (beneficial)

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

Barchester Healthcare is seeking an experienced Administrator to join our management team and support the General Manager in running a high-quality care home. This versatile role covers customer experience, HR administration, recruitment, payroll, and supervision of junior administration staff.

You will manage enquiries, show rounds, payroll for site staff, HR queries, recruitment, and ensure secure record keeping while contributing to staff development and appraisals.