Deputy Care Manager

New Resource Group; Corsham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care service provider in the United Kingdom is seeking a dedicated Deputy Manager to support a domiciliary-style care service. The role involves directing the care team, ensuring compliance, and providing hands-on leadership. Ideal candidates will have at least two years of supervisory experience and a Level 3 qualification in Health & Social Care. A full driving license is required. Competitive salary offered.

Qualifications

• Minimum of 2 years' experience in a senior care or supervisory position.
• Confident with IT systems and report writing.
• Full driving licence and access to a vehicle.

Responsibilities

• Direct the care team during shifts, providing guidance and encouragement.
• Step in with senior leadership cover during weekends and outside normal hours.
• Carry out audits and compliance monitoring.

Skills

Leadership

Problem-solving

Understanding of CQC standards

Medication procedures knowledge

IT systems proficiency

Education

Level 3 qualification in Health & Social Care

Higher-level qualification in leadership (Level 4 or 5)

Job description

Overview

Summary: We’re seeking a dedicated Deputy Manager to help shape and support a thriving domiciliary-style care service. In this role, you’ll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You’ll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you’ll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance.

Responsibilities

• Direct the care team during shifts, providing guidance and encouragement.
• Step in with senior leadership cover during weekends and outside normal hours.
• Contribute to staff performance oversight, supervision, and training.
• Carry out spot checks, service reviews, audits, and compliance monitoring.
• Assist with medication checks and review of care records.
• Escalate safeguarding or quality concerns in line with procedures.
• Help with rota organisation, last-minute cover, and day-to-day service coordination.
• Work closely with the Registered Manager to maintain consistent leadership.
• Provide hands-on support during care shifts or calls when required in urgent situations.
• Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies.

Ideal Candidate

• Minimum Level 3 qualification in Health & Social Care.
• At least two years’ experience in a senior care or supervisory position.
• Strong ability to lead teams and resolve problems effectively.
• Solid understanding of CQC standards and safeguarding practices.
• Dependable, adaptable, and able to remain calm in high-pressure situations.
• Willingness to take part in the on-call rota.
• Higher-level qualification in leadership (Level 4 or 5) would be an advantage.
• Background in domiciliary care is desirable.
• Confident with IT systems and report writing.
• Knowledge of medication procedures and risk management.
• Full driving licence and access to a vehicle.

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.