Care Coordinator | Care Manager Combined Role

Trinity Homecare; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Eastbourne is seeking a Care Coordinator | Care Manager to balance scheduling with hands-on care quality oversight. The role requires supervisory experience and knowledge of CQC standards. The ideal candidate will manage care delivery, ensuring compliance and client satisfaction while leading a dedicated team. A competitive salary and opportunities for career progression are offered.

Benefits

Competitive salary & benefits package

Career progression opportunities

Working with an Outstanding team

Qualifications

• Experience in a supervisory, senior carer, or care coordination role.
• Knowledge of CQC standards and good care practices.
• Skills in rota management, organization, and problem-solving.

Responsibilities

• Coordinate care delivery and manage efficient rotas.
• Supervise and support care staff through field visits.
• Ensure compliance with CQC standards and company policies.
• Plan and optimize care rotas with accuracy.
• Support client onboarding and assist with recruitment.

Skills

Supervisory experience

Knowledge of CQC standards

Rota management

Problem-solving

Organizational skills

Education

NVQ Level 2 in Health & Social Care

Job description

Care Coordinator | Care Manager Combined Role

Location: Eastbourne

Why Join Trinity Homecare?

At Trinity Homecare, we’re proud to be rated Outstanding by the CQC and recognised as the UK’s number one homecare provider. We deliver award-winning care that helps people live independently, safely, and happily in their own homes.

We’re seeking an experienced and motivated Care Coordinator | Care Manager to join our dedicated team in Eastbourne. This dual role is ideal for someone who thrives on balancing office-based scheduling with hands-on quality assurance in the field.

The Role

This unique 50/50 role offers the chance to:

• Coordinate care delivery – Build and manage efficient rotas, ensuring continuity of care and client satisfaction.

• Lead from the front – Conduct client visits, spot checks, and staff supervision to uphold Trinity’s exceptional care standards.

• Drive growth and quality – Support business development, compliance, and staff engagement alongside senior managers.

• Be a trusted leader – Mentor carers, handle complex situations with confidence, and represent Trinity Homecare positively to clients, families, and professionals.

Key Responsibilities

• Plan, schedule, and optimise care rotas with accuracy and efficiency.

• Supervise and support care staff through field visits, appraisals, and spot checks.

• Ensure compliance with CQC standards, company policies, and regulatory requirements.

• Work closely with the Registered Manager and Directors to meet growth and quality targets.

• Support client onboarding, liaise with families, and assist with recruitment activities.

• Participate in the on-call rota to ensure safe, reliable care delivery at all times.

About You

We’re looking for a confident, resilient, and empathetic professional with:

• Experience in a supervisory, senior carer, or care coordination role.

• Knowledge of CQC standards and good care practices.

• Skills in rota management, organisation, and problem-solving.

• Qualifications – NVQ Level 2 in Health & Social Care (working towards Level 3 or above desirable).

• A full UK driving licence and access to your own vehicle.

What We Offer

• Competitive salary & benefits package.

• Career progression with opportunities to complete higher-level qualifications.

• The chance to work with an Outstanding team that values quality, compassion, and teamwork.

• A role where every day makes a real difference to clients and carers alike.

Ready to Shape Outstanding Care with Us?

Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC, placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do.

As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work.

We live by our values every single day: Truly Belong, Build Trust, Here to Care, Be the Change