Care Coordinator

TRC Yorkshire; Saffron Walden; On-site; GBP 24,000 - 26,000; Full time

Job summary

A well-established home-care provider in the UK is seeking a Care Coordinator to ensure high-quality care services are delivered. The ideal candidate must have at least 2 years of experience in a care role and 1 year in a supervisory position. Key responsibilities include coordinating care packages, supporting staff, and ensuring compliance with regulations. Attractive benefits include training opportunities, competitive salary, and workplace pension. Flexibility for evenings and weekends is required.

Benefits

28 days' annual leave

Pension scheme

Paid mileage and travel time

Free training and mentoring

Career progression opportunities

Qualifications

• Minimum 2 years' experience in a care/support role.
• At least 1 year's experience in a managerial or coordinator role.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Coordinate high-quality home-care packages that meet regulatory requirements.
• Provide supervision and support for care staff.
• Ensure compliance with Health & Social Care regulations.

Skills

Organisational skills

Excellent communication skills

IT proficiency

People management

Education

Level 3 Diploma in Health & Social Care

Tools

Microsoft Office

Job description

Care Coordinator

Salary: £24,000-£26,000 (DOE)

Hours: 37.5 hours per week (flexible, including evenings & weekends)

Contract: Permanent

Location: Office-based - Uttlesford

Recruiting on behalf of a respected home-care organisation

About the Role

We are working on behalf of a well-established, high-quality home-care provider in Essex who are seeking an organised, proactive, and compassionate Care Coordinator to join their growing team.

This is an excellent opportunity for someone with strong care-sector experience who is ready to step into a pivotal coordination and leadership role supporting both staff and service users.

As a Care Coordinator, you'll play a crucial part in ensuring that individuals receiving care experience dignity, independence, and consistency throughout their support. You will work closely with the Registered Manager to deliver a well-structured, compliant and person-centred service.

Key Responsibilities

Care & Service Quality

• Coordinate high-quality home-care packages that meet regulatory requirements and company standards.
• Assess needs, develop personalised care & support plans, and ensure risk assessments remain current.
• Maintain accurate digital records and ensure documentation meets CQC expectations.
• Manage new referrals, accept care packages, and support with fee discussions when required.
• Investigate complaints, implement corrective actions, and share learning with the wider team.
• Contribute to delivering care when necessary and participate in the out-of-hours on-call rota.

Staff Support & Leadership

• Provide supervision, support, and appraisal for care staff.
• Create staff rotas via the organisation's scheduling software.
• Monitor performance, sickness, annual leave and competence assessments.
• Work alongside the recruitment team to manage staffing needs and attend relevant industry workshops.
• Lead and participate in staff meetings, audits, and performance monitoring activities.

Compliance & Professional Conduct

• Ensure the service meets the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Keep up-to-date with CQC legislation and changes.
• Promote safeguarding, equality, and safe working practices.
• Support operational and strategic goals as set by the management team.

Candidate Requirements

Essential:

• Level 3 (or above) Diploma in Health & Social Care.
• Minimum 2 years' experience in a care/support worker role.
• At least 1 year's experience in a managerial, supervisory or coordinator role within a care setting.
• Strong organisational skills with the ability to multitask and work under pressure.
• Excellent communication skills—both written and verbal.
• Confident IT user (Microsoft Office, digital records).
• Strong people-management ability with a calm, professional approach.
• Full UK driving licence and access to own vehicle (business insurance required).
• Flexibility to meet service needs, including evenings/weekends and on-call duties.

What's on Offer

• Competitive salary with guaranteed contracted hours
• 28 days' annual leave including bank holidays
• Workplace pension scheme
• Paid mileage and travel time
• Free training, mentoring and development
• Opportunities to complete Level 5 Health & Social Care qualifications
• Career progression within a supportive management team
• Access to a staff wellbeing hub
• IT equipment provided to support your role

Who We're Looking For

You will be someone who:

• Is confident, motivated, and committed to delivering outstanding care.
• Enjoys a fast-paced environment where no two days are the same.
• Can lead, support and inspire a dispersed care team.
• Shows excellent problem-solving ability and communicates well with professionals, families, and service users.
• Can work autonomously while being a strong team player