Care Coordinator

The Care Bureau Ltd; Rugby; On-site; GBP 21,000 - 28,000; Full time

Job summary

The Care Bureau Ltd is seeking a Care Coordinator for our Rugby branch to efficiently create staff rotas, allocate visits and support carers.

You'll liaise with clients and staff, manage day-to-day scheduling, and participate in an on‑call rota to ensure care is delivered when needed. This office-based role suits a calm, organised multitasker who enjoys helping others.

Qualifications

• Experience in scheduling, administration or customer service is helpful but not essential.
• Ability to work well in a busy care environment and communicate clearly.

Responsibilities

• Creating and managing staff rotas and schedules
• Ensuring care visits are allocated and covered
• Supporting carers with holiday requests, availability, and queries
• Liaising with clients and care staff to keep everyone informed
• Participating in out-of-hours on-call rota to ensure support
• Arranging training schedules for new care workers
• Updating records and using scheduling systems to stay organised
• Working with managers, recruitment and compliance teams

Skills

Excellent organisational skills

Confident telephone manner

Multitask and work under pressure

Strong computer skills

Team-player

Tools

Scheduling software

Office software

Job description

Care Coordinator Location: Rugby Branch
Hours: Full-time, Monday to Friday, 8.30am till 5pm
Salary: £24,500 per annum (depending on experience)

Are you a natural organiser who loves keeping things running smoothly? We're looking for a Scheduler to join our friendly care team. If you're great at multitasking, enjoy speaking with people, and love bringing order to a busy day, this could be the perfect role for you.

No two days are the same. You'll be at the heart of our service, making sure care visits are covered, supporting our care staff, and helping ensure our clients receive the care they need when they need it.

What you'll be doing:

• Creating and managing staff rotas and schedules
• Making sure care visits are allocated and covered
• Supporting carers with holiday requests, availability, and day-to-day queries
• Liaising with clients and care staff to keep everyone informed
• Taking part in the out-of-hours on-call rota to help ensure support is available when needed
• Arranging training schedules for new care workers
• Updating records and using scheduling systems to keep everything organised
• Working closely with managers, recruitment, and compliance teams to support the smooth running of the service.

What we're looking for:

• Excellent organisational skills
• A confident and friendly telephone manner
• Ability to multitask and work well under pressure
• Strong computer skills
• A positive attitude and team-player mentality
• Experience in scheduling, administration, care, or customer service would be an advantage, but not essential.

Why join us?

• Monday to Friday working pattern
• Friendly and supportive office environment
• A role where you genuinely make a difference every day
• Opportunity to work with a dedicated team who care about both our clients and our staff
• Ongoing support and development opportunities

About you

You'll be someone who enjoys solving problems, talking to people, and finding solutions when plans change. You'll stay calm when things get busy and take pride in creating schedules that work for both our clients and our care teams.

If you're looking for a rewarding office-based role where your organisation skills can have a real impact, we'd love to hear from you!