Care Coordinator

Ideal Complex Care Limited; Crawley; On-site; GBP 10,000 - 12,000; Full time

Benefits offered by this job

Annual leave

Training & development

Career progression

Health & Social Care qualifications

EAP counselling

Wellbeing programmes

Free DBS check

Blue Light Card discounts

Supportive environment

Recognition rewards

Make a difference

Job summary

All Care Services in Crawley is seeking a diligent Care Coordinator to organize and oversee care visits, ensuring safe, client-centred service delivery. The role focuses on rostering, scheduling, and coordination with families and professionals to maintain high-quality care.

The ideal candidate has prior care coordination experience, strong organisational abilities, and a working knowledge of care planning systems. UK rights to work apply; on-call responsibilities may be required.

Qualifications

• Previous experience in a Care Coordinator role or similar within Health & Social Care.
• Experience using electronic rostering or care planning systems.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Good knowledge of domiciliary care services and client-centred care.
• NVQ Level 3 in Health & Social Care (desirable).
• Right to Work in the UK; sponsorship not offered.

Responsibilities

• Planning and maintaining care staff rosters.
• Coordinating and scheduling client visits.
• Ensuring continuity of care wherever possible.
• Liaising with clients, families, care staff and healthcare professionals.
• Monitoring service delivery and responding to changes in client needs.
• Supporting recruitment, onboarding and training activities.
• Maintaining accurate records and electronic care systems.
• Ensuring compliance with company policies and regulatory requirements.
• Supporting the on-call service as required.

Skills

Organisational skills

Time management

Communication

Interpersonal skills

Education

NVQ Level 3 in Health & Social Care

Tools

Electronic rostering systems

Care planning software

Job description

Location: Ideal Complex Care: Crawley

Salary: £11,199.96 inclusive of on call (15 hours per week)

Looking for a rewarding career in care?

For over 20 years, All Care Services has delivered exceptional, person-centred home care services across the South of England. As we continue to grow, we are looking for an organised, proactive and compassionate Care Coordinator to join our dedicated office team.

This is an excellent opportunity to play a key role in ensuring our clients receive safe, high-quality care while supporting and coordinating our frontline care staff.

Benefits of Working with Us

• Annual leave
• Ongoing training and development opportunities
• Career progression opportunities
• Fully funded Health & Social Care qualifications
• Employee Assistance Programme (EAP) providing confidential counselling and wellbeing support
• Access to Wellbeing Services and Fitness Programmes
• Free DBS check
• Blue Light Card discounts
• Supportive and friendly working environment
• Recognition and reward programmes
• The opportunity to make a real difference every day

About the Role

As a Care Coordinator, you will be responsible for coordinating care services and ensuring that care visits are delivered efficiently, safely and in line with client requirements.

Your duties will include:

• Planning and maintaining care staff rotas
• Coordinating and scheduling client visits
• Ensuring continuity of care wherever possible
• Liaising with clients, families, care staff and healthcare professionals
• Monitoring service delivery and responding to changes in client needs
• Supporting recruitment, onboarding and training activities
• Maintaining accurate records and electronic care systems
• Ensuring compliance with company policies and regulatory requirements
• Supporting the on-call service as required

What We Are Looking For

• Previous experience in a Care Coordinator role or similar position within Health & Social Care.
• Experience using electronic rostering or care planning systems.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Good knowledge of domiciliary care services and client-centred care.
• NVQ Level 3 in Health & Social Care (desirable).
• Right to Work in the UK. We are currently unable to offer sponsorship.

Be Part of Something That Truly Matters

At All Care Services, we are committed to supporting our teams and helping them develop rewarding careers in care.

If you are organised, motivated and passionate about delivering outstanding care services, we'd love to hear from you.