Scheduler

Home Instead; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for professional development

Supportive team environment

Job summary

Home Instead is looking for a Scheduler in Nottingham to ensure effective matching of Care Professionals with clients, delivering continuity and high-quality care.

As a Scheduler, your responsibilities include managing schedules using People Planner and supporting both clients and Care Professionals. The ideal candidate will have experience in a similar role, strong IT skills, and a passion for providing care.

This position offers a competitive salary, supportive team environment, and opportunities for professional development.

Qualifications

• Previous experience in a scheduling or coordination role, preferably in the care sector.
• Experience using scheduling software is required.
• Ability to remain calm in a fast-paced environment.

Responsibilities

• Efficiently schedule care visits for continuity.
• Maintain accurate records using People Planner.
• Build strong working relationships with Care Professionals and clients.

Skills

Strong IT skills

Excellent communication

Problem-solving abilities

Tools

People Planner

Job description

Home Instead help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

Job Description

Are you highly organised, calm under pressure, and passionate about delivering outstanding care through exceptional coordination?

We are looking for a Scheduler to join our dedicated team in Nottingham. As a Scheduler, you will play a crucial role in ensuring our Care Professionals are matched effectively with clients, delivering continuity and high-quality care. You will be responsible for creating and managing schedules using People Planner, our care management software, while providing outstanding support to both clients and carers.

Key Responsibilities:

Efficiently schedule care visits to ensure continuity and consistency for clients

Maintain accurate records using People Planner

Respond promptly to changes in care requirements or staff availability

Build strong working relationships with Care Professionals and clients

Work closely with the recruitment and care teams to ensure sufficient staffing levels

Participate in the on-call rota as required (with additional pay or time off in lieu

Requirements:

Previous experience in a scheduling or coordination role (care sector experience desirable)

Strong IT skills and experience using scheduling software – People Planner experience preferred

Excellent communication and problem-solving abilities

Ability to remain calm and professional in a fast-paced environment

A genuine passion for providing high-quality care and support

Additional Information

What We Offer:

Competitive salary and benefits

Supportive and friendly team environment

Opportunities for professional development and progression

The chance to make a real difference in people’s lives every day

If you are a proactive, detail-oriented individual who thrives in a dynamic environment and wants to help make a difference, we’d love to hear from you.

Apply now and be part of a team that truly values quality care.