Care Coordinator

Black Horse Care Ltd; Leeds; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Driving allowance

Company pension

On-site parking

Job summary

Black Horse Care Ltd. is seeking an experienced Care Coordinator to join our team in Leeds. You will plan and manage client rotas, communicate with carers and clients, and support the delivery of high-quality domiciliary care services.

You must have previous care coordination experience in domiciliary care, a full UK driving licence, and strong skills in Microsoft Office and care-e-learning platforms. The role offers on-site parking and opportunities for career growth within a young, ambitious

Qualifications

• Prior experience as a Care Coordinator within domiciliary care is required.
• Clear written and verbal communication skills are essential.
• Must be detail oriented and well organised.
• Ability to engage with carers and clients to deliver high-quality care

Responsibilities

• The overall scheduling and management of client rotas
• Regular communication with carers and clients
• Coordination with carers to deliver high quality care and support to clients
• Participate in the on-call rota
• Assist in audits and action plans to improve processes
• Support the Registered Manager
• Assist in other areas matching your skillset
• Plan and assist in delivering care services within the area
• Work as part of the branch office team
• Supervise trainings and address operational concerns

Skills

Communication

Detail oriented

Organisational skills

Team collaboration

Tools

Microsoft Office

PowerPoint

Care e-learning systems

Job description

Do you love to build on your existing knowledge and skillset ? Are you detail focussed, process driven and passionate about delivering outstanding care?

Are you an existing Care Coordinator who is enthusiastic and positive, and looking for a rewarding challenge?

If you have an outstanding planning and target-achieving organisational skills, capacity to use available sources and resources efficiently, excellent communication skills throughout in the process of planning and delivery, endurance to bear the pressure of work load, positive attitude and lots of energy to use innovatively in problem-solving, then you are the person we are looking forward.

We'll be fully behind you if you have a drive for career progression, and, as a young company, we have many lucrative opportunities! We are offering the exciting advantages for you to join our team where you will help to grow and strengthen your skills and our work family.

Responsibilities:

• The overall scheduling and management of client rotas
• Regular communication with carers and clients
• Coordination with carers to deliver high quality care and support to clients
• Participate in the on-call rota
• Assist in the completion of audits and subsequent action plans to improve business processes
• Support the Registered Manager
• Seize opportunities to assist in other areas of the business that match your skillset, such as completing assessments or representing the company at external events
• Planning and assisting the team of care delivery of all required care services within the given area.
• Doing tasks happily being an integral part of the branch office team
• Supervising staff trainings and addressing operational concerns.
• If needed, ability to work without supervision and according to business demand.
• Be there for emergencies to accept packages and assess immediately.
• Co-ordinate, plan and manage ensuring adequate staff cover- ensure changes are reflected a soon as possible on the roistering system.
• Ensure that work undertaken is conducted in a manner which is safe to staff and service users.
• Maintain a good level of communication with all relevant parties involved in the provision of service users' care.
• Working with other members of the administration team to ensure high quality service provision.
• Accepting and processing changes and amendments to existing care packages.

Experience:

• Previous experience as a Care Coordinator within domiciliary care is mandatory.
• A full UK driving licence and access to your own vehicle.
• Experience in Microsoft Office, Power point and skills of using care e-learning management systems at best will be essential.
• Must have clear written and verbal communication skills.
• Must be details oriented.
• Must possess good organisational skills

Benefits:

• Additional Driving Allowance Company pension
• On-site parking