Care Coordinator

Nurseplus UK Ltd; Poole; On-site; GBP 25,000; Full time

Job summary

A leading healthcare service provider in Poole is seeking a Care Coordinator. This role involves scheduling care visits, maintaining relationships with clients and carers, and ensuring high-quality care delivery. The ideal candidate has experience in care coordination, strong organizational skills, and a full UK driving licence. This full-time position offers a salary of £25,000 alongside various benefits including holidays and training opportunities.

Benefits

22 days holiday + bank holidays

Your birthday off every year!

Company pension scheme

Ongoing training and development

Friendly and supportive team culture

Qualifications

• Previous experience in a care coordination or scheduling role.
• Strong IT skills with care scheduling software experience.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Schedule and coordinate care visits for clients.
• Act as the first point of contact for clients and care staff.
• Maintain up-to-date records and care plans.
• Assist with care worker recruitment and onboarding.
• Ensure all care packages are fully staffed.

Skills

Organisational skills

Communication skills

IT skills

Ability to work under pressure

Passion for care

Tools

Care scheduling software

Job description

Overview

Care Coordinator – Nurseplus
Location: Bournemouth
Employment Type: Full-time, Permanent
Salary: £25,000
Driving Licence: Required

The Role

As a Care Coordinator, you'll play a pivotal role in ensuring smooth and efficient day-to-day operations of our care services. You'll be responsible for scheduling care visits, maintaining strong relationships with both clients and carers, and ensuring that care is delivered in line with each client's needs and preferences.

Key Responsibilities

• Schedule and coordinate care visits, ensuring continuity and efficiency
• Act as the first point of contact for care staff and clients regarding daily operations
• Maintain up-to-date records and care plans
• Assist with care worker recruitment, onboarding, and compliance checks
• Ensure all care packages are fully staffed and any issues are resolved promptly
• Work closely with Field Care Supervisors to monitor quality of care
• Participate in the on-call rota as required

What We're Looking For

• Previous experience in a care coordination or scheduling role (home care experience preferred)
• Excellent organisational and communication skills
• Strong IT skills, including experience with care scheduling software
• A genuine passion for delivering high-quality care
• The ability to work under pressure in a fast-paced environment
• Full UK driving licence and access to a vehicle (essential)

What We Offer

• £25,000 salary
• 22 days holiday + bank holidays
• Your birthday off every year!
• Company pension scheme
• Ongoing training and development opportunities
• Friendly and supportive team culture
• Opportunities for career progression

Ready to Make an Impact?

If you thrive in a busy, people-focused environment and want to help deliver care that changes lives, we'd love to hear from you. Apply today and take your career forward with a company that cares as much as you do.

INDPRM