Care Coordinator

South West London & St George's Mental Health NHS Trust; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A mental health service provider in Westminster is seeking a highly motivated CPN/Care Coordinator to support clients experiencing a first episode of psychosis. The role involves working autonomously with a caseload of 18-20 clients, delivering psychosocial interventions, and collaborating with a multi-disciplinary team to ensure quality care. Candidates should have previous experience in community care coordination and robust skills in the relevant areas. This position presents a great opportunity to make a difference in mental health support.

Qualifications

• Past experience as a care coordinator in the community.
• Robust skills in all aspects of the role.
• Training in psychosocial interventions is welcomed.

Responsibilities

• Work autonomously with service users and families, holding a caseload for approximately 18‑20 clients.
• Plan, implement, record and review a comprehensive package of care with the multi-disciplinary team.
• Provide psychosocial interventions using NICE-recommended approaches.

Skills

Experience as a care coordinator

Skills in psychosocial interventions

Ability to work autonomously

Job description

CPN/Care Coordinator

We are looking to recruit a highly motivated and enthusiastic CPN/Care Coordinator to continue the excellent work in our well‑established team based in the Elizabeth Newton Building, Springfield Hospital in Tooting, London.

About the Service

Wandsworth Intervention in Psychosis Service offers intensive support to clients who have experienced a first episode of psychosis and are between the ages of 18‑65 years. Evidence indicates that interventions at this crucial time can have a beneficial impact on the client and family across many aspects of their lives.

Key Responsibilities

• Work autonomously with service users and families, holding a caseload for approximately 18‑20 clients (pro rata).
• Plan, implement, record and review a comprehensive package of care in conjunction with the multi‑disciplinary team.
• Provide psychosocial interventions using NICE‑recommended interventions, including CBT approaches, family work and an outreach ethos.
• Lead and support junior staff and the wider care team to deliver quality nursing care, contributing to physical, psychological, social, recreational and spiritual care.
• Ensure fundamentals of care (nutrition, hydration, hygiene, comfort, emotional and social support) are met.
• Coordinate and evaluate collaborative patient‑centred care; obtain feedback and improve plans with MDT.
• Provide accurate information about care in an accessible format to patients and their relatives/carers.
• Liaise positively with MDT members and partner organisations.
• Administer and monitor side‑effects of medication, and monitor service‑user compliance.
• Maintain safe custody of medicines, sharps and clinical equipment; report incidents following trust policy.
• Lead and support / teach junior staff on risk assessment and management, making decisions based on evidence, individual context and clinical judgment.
• Train all staff in psychosocial interventions and family work (preferred).

Qualifications and Experience

• Past experience as a care coordinator in the community.
• Robust skills in all aspects of the role.
• Training in psychosocial interventions, including family interventions, is welcomed.

Benefits and Diversity

We are a Disability Committed Employer and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and the Employers Network for Equality and Inclusion.

• BME (Evolve) Staff Network
• Christian Staff Network
• DiverseAbility
• Deaf Staff Network
• Mental Health Staff Forum
• Women's Staff Network
• LGBTQIA+

We are committed to supporting the Armed Forces Community and have signed the Armed Forces Covenant. We provide reasonable adjustments to the interview process for any candidates with a disability and are a smoke‑free Trust.

Additional Information

• NHS Affiliation Change (AfC): Band 6
• Probationary period: subject to successful completion depending on band (except medical roles).
• Priority consideration may be given to at‑risk NHS employees.
• Application transfer to a third‑party e‑recruitment system upon submission.
• If you have not heard from us within three weeks of the closing date, your application has not been successful.
• Closing date is a guide only; the vacancy may close earlier if sufficient applications are received.